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The WebRTC.ventures Blog.

HomeThe WebRTC.ventures BlogPage 11
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June 9, 2023 Jen Oppenheimer
Comments Off on 5 Steps to Solve Your WebRTC Application Issues

5 Steps to Solve Your WebRTC Application Issues

Are you having poor video quality issues in your live video application? User interface complaints? Calls dropping? Ready to scale but concerned about latency? Maybe you’ve already built a prototype and you’re trying to select the best architecture to base your long-term solution upon? Or, you are thinking about switching CPaaS providers. Don’t reinvent the wheel. Tap into our experts with a WebRTC.ventures assessment. We’ve undoubtedly seen–and solved–your challenges before. Our team of WebRTC experts
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June 1, 2023 Susana Fuentes
Comments Off on Leveraging Agile Methodologies for Optimization, Growth, and Adaptivity

Leveraging Agile Methodologies for Optimization, Growth, and Adaptivity

Effective project management and streamlined development processes are crucial for companies experiencing growth, especially when it comes to expanding technical teams. As organizations scale and the demand for innovative solutions intensifies, it is essential to ensure clear priorities and refined requirements to keep teams happy and productive and clients satisfied. This is where agile methodology steps in as a guiding force. WebRTC.ventures is a subsidiary of AgilityFeat, experts in staffing nearshore teams of highly specialized
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May 24, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live # 79: Building a ClickToCall Application with the Amazon Chime SDK

Watch WebRTC Live # 79: Building a ClickToCall Application with the Amazon Chime SDK

On May 24, 2023, Arin Sime welcomed Amazon Chime SDK (AWS) Head of Developer Advocacy, Court Schuett to WebRTC Live. Court gave us an in depth look at how to use WebRTC with the Amazon Chime SDK to create a Click to Call application that will bridge WebRTC to SIP. Court began by giving some introduction on the topics he will be discussing, beginning with a description of the two main Amazon Chime SDK offerings
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May 24, 2023 Jen Oppenheimer
Comments Off on WebRTC.ventures Joins the AWS Partner Network (APN)

WebRTC.ventures Joins the AWS Partner Network (APN)

WebRTC.ventures is proud to join the global community of developers who have attained an approval badge from Amazon Web Services (AWS) as an official AWS Partner. We’ve met a vigorous set of criteria, including knowledge, experience, and customer success requirements.  As experts in the AWS Partner Network (APN), we are certified in using AWS cloud services, the most widely used platform in the world. As AWS Partners, we are uniquely positioned to help you accelerate
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May 23, 2023 Jen Oppenheimer
Comments Off on Call for Speakers: RTC Conference 2023

Call for Speakers: RTC Conference 2023

Call for Speakers! Our CTO, Alberto González, is once again chairing the WebRTC and Real-Time Communications track at the 2023 RTC Conference and Expo at the Illinois Institute of Technology in Chicago. At this annual event (in person October 3-5, 2023!), thought leaders from industry and academia gather to discuss, debate and shape the future of the rapidly changing real-time communications field.  Everyone living at the intersection of voice, video, messaging, mobility, the cloud, and the Web
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May 17, 2023 Hector Zelaya
Comments Off on Enhancing WebRTC Video Streams: Adding Text, Images, and QR Codes

Enhancing WebRTC Video Streams: Adding Text, Images, and QR Codes

In a previous post, we showed you how to perform background removal using the Insertable Streams for MediaTrack API and the VideoFrame interface of the WebCodecs API, as an alternative to HTML Canvas elements. Having just scratched the surface of what a complete live video processing pipeline looks like, today we will expand on this functionality. We will add the ability to manipulate video streams in order to add text and overlay images (even a
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May 15, 2023 Alfred Gonzalez
Comments Off on Adding a Voice Bot to Your WebRTC Application

Adding a Voice Bot to Your WebRTC Application

A voice bot, also known as a voice assistant, is a type of bot that uses natural language processing (NLP) and text-to-speech (TTS) technology to interact with users via voice commands. Voice bots are designed to respond to spoken requests and provide information or perform tasks in a conversational manner. One key difference between voice bots and regular chatbots is the way they interact with users. Voice bots use speech recognition to understand spoken requests,
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May 12, 2023 Mariana Lopez
Comments Off on Delivering Great Experiences in WebRTC Applications

Delivering Great Experiences in WebRTC Applications

At WebRTC.ventures, we believe that a technically-sound WebRTC application is insufficient if it doesn't provide a positive user experience. We prioritize great experiences above all else, recognizing that even the most advanced application is a failure if it doesn't meet the user's needs. We have a talented team of UX designers to make an experience that is: Seamless and intuitive Clear and timely with regard to feedback  Optimized for differences Conquers the tricky terrain of
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May 10, 2023 Jen Oppenheimer
Comments Off on Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Enabling real-time call intelligence like sentiment analysis, question insight, and automated summaries for contact agents and similar use cases can accelerate customer interactions and reduce "after-call" work duties by up to 15 seconds. On Wednesday, May 17 at 12:00 p.m. ET, our CEO and Founder, Arin Sime, will be participating in a discussion and demo illustrating the results of AI-powered conversation intelligence from Symbl.ai and the Vonage platform - working together in a video solution built by us at WebRTC.ventures. The
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May 5, 2023 Juan de la Roca
Comments Off on Which Sentiment Analysis Tool is Right for You?

Which Sentiment Analysis Tool is Right for You?

Sentiment analysis tools use natural language processing and machine learning techniques to identify, extract, and quantify subjective information from textual data. The ability to reveal feelings and emotions hidden behind a text or interaction has proven extremely useful in brand analysis, PR strategy, market research, business and financial intelligence, social media monitoring, and many more use cases.  Sentiment analysis tools can be integrated into various forms of communication and are especially valuable for WebRTC live
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April 28, 2023 Hector Zelaya
Comments Off on How to Build WebRTC Applications Using CPaaS, Part Three: Popular Options

How to Build WebRTC Applications Using CPaaS, Part Three: Popular Options

From the previous two posts in this series, you know how CPaaS works and the overall process to implement a CPaaS in your application. Now, it’s time to see how these steps are performed - at least at the time of writing this post - in three popular providers who we partner with here at WebRTC.ventures: Amazon Chime SDK, Daily, and the Vonage Video API. Amazon Chime SDK Create an account Amazon Chime SDK is
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April 24, 2023 ArinSime
Comments Off on WebRTC.ventures visits HIMSS 2023

WebRTC.ventures visits HIMSS 2023

How has the role of WebRTC in healthcare changed in recent years? It has been a few years (and a pandemic) since our team at WebRTC.ventures has been able to attend a HIMSS conference on healthcare IT. Our CEO and Founder Arin Sime headed out to the HIMSS 2023 conference in Chicago to see the latest advances.  In the video below, Arin talks about different companies that he met, and the ways that WebRTC video
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April 21, 2023 ArinSime
Comments Off on WebRTC.ventures Visits NABShow 2023

WebRTC.ventures Visits NABShow 2023

What is the role of WebRTC in the broadcast industry in 2023? To find out, WebRTC.ventures CEO and founder Arin Sime attended the National Association of Broadcasting (NAB) annual conference, NABShow 2023, in Las Vegas on April 17th and 18th. For a video overview of the conference, Arin recorded this report, which we then expand on in the blog post below. While attending the NABShow, I had the chance to attend a number of talks
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April 20, 2023 Hector Zelaya
Comments Off on How to Build WebRTC Applications Using CPaaS, Part Two: The Implementation

How to Build WebRTC Applications Using CPaaS, Part Two: The Implementation

In this first part of this series on How to Build WebRTC Applications Using CPaaS, we explored why using a CPaaS is helpful when building live video apps. In this second post, we will explore how to use a CPaas. The specific implementation steps will vary depending on the provider (more on that in the third post!), but the overall process is very similar for all of them. The steps to implement a CPaaS are:
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April 14, 2023 Hector Zelaya
Comments Off on How to Build WebRTC Applications Using CPaaS, Part One: The Why

How to Build WebRTC Applications Using CPaaS, Part One: The Why

In a previous post, we explored whether a CPaaS was right for your WebRTC application. We talked about the things to consider when deciding whether to use a Communication-Platform-a-Service (CPaaS) provider in a WebRTC application. Building a WebRTC application is a complex process. (We can help!) A CPaaS makes it simpler through a set of Application Programming Interfaces (API) and Software Development Kits (SDK). In this first part of a series on How to Build
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April 13, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

On April 12, 2023 Arin sat down for an in person(!) WebRTC.ventures Team Roundtable with our CTO, COO, and Senior WebRTC Engineer. Each shared a nugget of WebRTC wisdom. Alberto Gonzalez spoke about high quality video limitations in WebRTC applications, Mariana Lopez shared tips on delivering good UX, and Justin Williams explored custom video streaming using Puppeteer and HTML Canvas. Watch the full episode here, and stay tuned for future blog posts detailing each presentation. 
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April 7, 2023 ArinSime
Comments Off on Using AI for Agent Assist (Enterprise Connect 2023 Recap)

Using AI for Agent Assist (Enterprise Connect 2023 Recap)

I attended Enterprise Connect 2023 at the end of March for the first time in a few years. I had great conversations with a number of vendors and partners of WebRTC.ventures. 2023 is certainly the year of the AI Hype Cycle. While the content at Enterprise Connect was no exception, it provided a lot of interesting insight into the role of AI in the enterprise. In particular, if there is one phrase that Enterprise Connect
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April 3, 2023 Hector Zelaya
Comments Off on A Non-Technical Guide to AI-Powered WebRTC Applications

A Non-Technical Guide to AI-Powered WebRTC Applications

From video conferencing to online gaming, real-time communication applications have become a critical component of our daily lives. We recently talked about its impact in the sports industry with the built-for-streaming Kings League. Fast on its heels, Artificial Intelligence (AI) is moving out from science fiction stories to something we also use everyday, thanks to technologies like ChatGPT and upcoming Bard.  Here at WebRTC.ventures, we’re combining WebRTC and AI to create more intelligent and personalized
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March 29, 2023 Rafael Amberths
Comments Off on WebRTC.ventures Panama Office Hosts Technological University of Panama 

WebRTC.ventures Panama Office Hosts Technological University of Panama 

In late 2022, we took First Steps in an Official Partnership with Technological University of Panama. Earlier this month, we hosted another successful event with them at the WebRTC.ventures office in Panama City to further cultivate a mutually beneficial relationship between our live video software development agency and the second largest University in Panama.  The Event Teachers, students, and members of our Panama Team during the event. We had the pleasure of welcoming a group
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March 27, 2023 Rafael Amberths
Comments Off on Best Practices in QA and Testing for WebRTC Applications

Best Practices in QA and Testing for WebRTC Applications

Here at WebRTC.ventures we always say, “the only thing harder than building a WebRTC application is testing it.” Why is this true? This post details some of the many challenges that a QA tester faces on a daily basis when testing WebRTC applications. And, in response, the best practices our QA team has developed for testing live video applications. Be a Driver and a Pilot QA testers need to read and comprehend complicated business requirements,
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