The annual ClueCon conference founded by the creators of FreeSWITCH has always been where the real-time communications community gathers to share what’s working, what’s breaking, and what’s next. This year’s edition, August 10-14 at The Midland Hotel in Chicago, made one thing unmistakably clear: AI is no
AI-powered voice agents continue to expand into telephony, healthcare, and enterprise customer service. Teams building these systems face a shared set of problems: keeping latency low, keeping calls reliable, and keeping the underlying infrastructure fast enough to support real-time audio at scale. Two members of the WebRTC.ventures
Telephony agents built on Voice AI platforms like Retell AI make it easy for businesses to run live phone conversations through an AI agent instead of an IVR or human call center staff. Getting one of these agents into production means solving two things: integrating it with
WebRTC.ventures recently completed a Kurento to LiveKit migration for a client running one of the more complex real-time platforms we’ve worked on, and we did it without downtime. The platform had conferences, webinars, inbound telephony (call center), outbound telephony, recordings, and live transcription and translation in English
