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Video Conferencing.

HomecategoryVideo Conferencing
May 10, 2023
Jen OppenheimerComments Off on Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Enabling real-time call intelligence like sentiment analysis, question insight, and automated summaries for contact agents and similar use cases can accelerate customer interactions and reduce “after-call” work duties by up to 15 seconds. On Wednesday, May 17 at 12:00 p.m. ET, our CEO and Founder, Arin Sime,

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May 5, 2023
Juan de la RocaComments Off on Which Sentiment Analysis Tool is Right for You?

Which Sentiment Analysis Tool is Right for You?

Sentiment analysis tools use natural language processing and machine learning techniques to identify, extract, and quantify subjective information from textual data. The ability to reveal feelings and emotions hidden behind a text or interaction has proven extremely useful in brand analysis, PR strategy, market research, business and

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April 13, 2023
Jen OppenheimerComments Off on Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

For our 78th episode of WebRTC Live, Arin sat down for another WebRTC.ventures Team Roundtable with our CTO, COO, and Senior WebRTC Engineer to discuss three things we’ve learned building video applications.

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March 21, 2023
ArinSimeComments Off on Remote Identity Verification with WebRTC

Remote Identity Verification with WebRTC

Remote identity verification is a great use case for WebRTC video. AI/ML services like image to text, keyword analysis, image detection and facial recognition sweeten the pot!

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