WebRTC.ventures recently completed a Kurento to LiveKit migration for a client running one of the more complex real-time platforms we’ve worked on, and we did it without downtime. The platform had conferences, webinars, inbound telephony (call center), outbound telephony, recordings, and live transcription and translation in English
Voice agents are moving out of demos and into production systems that handle customer requests, account actions, healthcare questions, financial details, and support escalations. That changes the security model. A voice agent is listening, deciding, acting, and speaking in real time. That is why voice agent security
The choice between conversation-based and turn-based Voice AI agent patterns is a strategic business decision, not just a technical detail. Beyond what your agent will say, you must decide how it will run. This architectural choice defines how your voicebot will scale, what it will cost to
Last week I attended the RTC.ON 2025 conference in Krakow, Poland, alongside my colleagues Alberto González Trastoy and Alfred González Trastoy from our WebRTC.ventures team. The conference is in its third year, and this was my second time attending. RTC.ON has quickly become one of the premier
