Voice agents are moving out of demos and into production systems that handle customer requests, account actions, healthcare questions, financial details, and support escalations. That changes the security model. A voice agent is listening, deciding, acting, and speaking in real time. That is why voice agent security
The choice between conversation-based and turn-based Voice AI agent patterns is a strategic business decision, not just a technical detail. Beyond what your agent will say, you must decide how it will run. This architectural choice defines how your voicebot will scale, what it will cost to
Last week I attended the RTC.ON 2025 conference in Krakow, Poland, alongside my colleagues Alberto González Trastoy and Alfred González Trastoy from our WebRTC.ventures team. The conference is in its third year, and this was my second time attending. RTC.ON has quickly become one of the premier
In a previous post, Reducing Voice Agent Latency with Parallel SLMs and LLMs, we showed how to reduce response times and create more natural conversational experiences using the LiveKit Agents framework. But optimization is only half the equation. Once your voice agents are deployed and handling real
