Voice agents are moving out of demos and into production systems that handle customer requests, account actions, healthcare questions, financial details, and support escalations. That changes the security model. A voice agent is listening, deciding, acting, and speaking in real time. That is why voice agent security
Voice AI systems generate more than recordings and transcripts. Every production interaction produces a web of artifacts across multiple systems: call-setup metadata, ASR output, LLM responses, tool calls, CRM updates, escalation events, and compliance-relevant signals like caller identity verification. Most Voice AI architectures store some of these.
Choosing to go open source over a CPaaS for your WebRTC media stack is a strategic decision about control, flexibility, and long-term ownership. For teams building real-time products, an open source WebRTC media server can offer the freedom to customize media handling, integrate deeply with your architecture,
We built a Live Sales AI Presenter to model what a real-time AI avatar system looks like when it operates inside a real workflow rather than a demo sandbox. It is a slide-aware AI sales presenter combining deck ingestion, presentation control, live Q&A, WebRTC media, Pipecat orchestration,
