WebRTC Live.
Our monthly webinar series with industry guests about the latest use cases and technical updates for WebRTC.
UP NEXT! WEBRTC LIVE EPISODE 96
Call Quality at Scale – Balancing Automated Monitoring and the Human Factor
Managing call quality at scale requires a balance between automated monitoring systems and human intervention.
Luca Pradovera, Lead Solutions Architect at SignalWire, joins us for a discussion on call performance analysis in contact centers and other high-volume communication environments. He’ll share how SignalWire achieves the delicate balance between automated monitoring systems and manual intervention in large-scale WebRTC deployments. Throughout the session, we’ll explore practical approaches to WebRTC stats analysis, MOS scoring, and managing call quality for thousands of human agents. Along the way, Luca will demonstrate strategies to effectively identify, debug, and resolve issues in real-time, while offering valuable insights on setting realistic acceptance criteria and building robust communication systems that scale.
Wednesday, November 13, 2024 at 12:30 pm Eastern.Â
WebRTC.ventures is proud to produce WebRTC Live, a monthly webinar series with industry guests about the latest use cases and technical updates for WebRTC. Decision-makers and developers around the world tune into our monthly WebRTC Live broadcasts to learn about the newest use cases and technical updates. Check out our past episodes below!
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Interested in being a guest on WebRTC Live or want to suggest a topic? Please submit an inquiry to  Jen Oppenheimer, Chief of Staff.