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AWS / Amazon Chime SDK.

HomecategoryAWS / Amazon Chime SDK
June 6, 2025
Jen OppenheimerComments Off on Hector Zelaya to Speak at AWS Community Day México 2025

Hector Zelaya to Speak at AWS Community Day México 2025

Hector Zelaya, our WebRTC Developer Advocate at WebRTC.ventures, will be a featured speaker once again at the 2025 AWS Community Day México—one of the premier cloud technology events in Latin America. If you’re attending, be sure to look him up! Last year at Community Day, Hector spoke

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April 23, 2025
Jen OppenheimerComments Off on Hector Blogs on Dev.to on Automating AI Agent Deployment for Amazon Connect

Hector Blogs on Dev.to on Automating AI Agent Deployment for Amazon Connect

Our WebRTC.ventures Developer Advocate, Hector Zelaya, was recently accepted as an AWS Community Builder! This program offers technical resources, education, and networking opportunities to AWS enthusiasts and emerging thought leaders who are passionate about sharing knowledge and connecting with the technical community.  In this spirit of knowledge

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December 6, 2024
Alberto GonzalezComments Off on WebRTC.Ventures Visits AWS re:Invent 2024

WebRTC.Ventures Visits AWS re:Invent 2024

AWS re:Invent 2024 brought together nearly 70,000 attendees in Las Vegas, reaffirming AWS’s status as the leading cloud provider. This year’s conference was overflowing with groundbreaking announcements and innovations that are set to shape the future of cloud technology.  As WebRTC.ventures are members of the APN network

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November 19, 2024
Hector ZelayaComments Off on AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

Contact centers are proactively seeking ways to enhance their customer outreach efforts while balancing personalization and efficiency. Through click-to-call (a.k.a. dialer) solutions powered by Large Language Models (LLMs), they can build outbound campaigns where a voicebot with high conversational capabilities initiates contact with customers, filtering and qualifying

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