Here at WebRTC.ventures we always say, “the only thing harder than building a WebRTC application is testing it.” Why is this true? This post details some of the many challenges that a QA tester faces on a daily basis when testing WebRTC applications. And, in response, the best practices our QA team has developed for testing live video applications. Be a Driver and a Pilot QA testers need to read and comprehend complicated business requirements,

A few weeks ago, I spoke about Going Beyond Video Chat for FinTech. I shared some of the  advantages of building a custom WebRTC meeting solution for large financial services firms with hundreds of agents and integrated data systems. Today, I’d like to talk about another reason why banks and other companies that handle high value data would benefit from WebRTC video: Remote Identity Verification. I've been working with banks a lot lately. I own

On March 15, 2023 Arin welcomed Vonage Developer Advocate, Diana Pham to talk about and demo low code for customer engagement with Vonage AI Studio. Diana shared that low-code and no-code platforms allow users to build and deploy applications with minimal coding or programming knowledge. These platforms often provide a drag-and-drop interface that allows users to create applications by selecting pre-built components or widgets and assembling them into workflows. Components typically include pre-configured integrations, data

ClueCon is an annual technology conference hosted by the team behind the FreeSWITCH open source project. Its primary focus is to gather various open source projects to discuss VoIP, open source software and hardware, telecommunications, WebRTC, and IoT.  ClueCon Weekly is a podcast and interview series on YouTube where SignalWire’s Luca Pradovera interviews more industry experts such as those who speak at ClueCon. In consecutive weeks in February 2023, Luca welcomed our CEO and Founder,

WebRTC.ventures is proud to announce that we are now a System Integration Partner for the Amazon Chime SDK and offer our services in the Amazon Marketplace. The Amazon Chime SDK and Amazon Chime Voice Connector allow you to build intelligent communication workloads which are based on the WebRTC standard for video and run on top of the world class AWS global network.  We are proud to take our experience building live video applications since 2015

When you think about use cases for WebRTC and real-time communication technologies, the first things that usually come to mind are video conferencing and chat. These are indeed great examples of what you can do (and we can help you build), but there are many other use cases and industries that can benefit from these technologies.  A great example is sports. The Kings League is a new soccer tournament that combines the excitement of soccer

I was reminded recently of the benefits of remote meetings for financial services when I met with my financial advisor. For smaller boutique financial services firms, using a standard meeting tool is fine. But for larger firms with hundreds of agents and integrated data systems, there is a significant advantage to building a custom secure meeting solution. With WebRTC, of course! Six reasons financial services companies need a custom (and secure!) remote meeting solution  Complete control

WebRTC is a great technology for real-time communication of audio, video and data. However, it can be challenging to set up and use on all the platforms. MacOS support, for example, can be challenging due to the differences between devices and versions. Enter Vonage's new OpenTok macOS SDK, which allows you to build native OpenTok real-time video applications for Apple computers. In collaboration with the Vonage native client team, I've written a set of macOS

On February 15, 2023, Arin welcomed Sandro Gauci to WebRTC Live to talk about the WebRTC attack surface. Sandro is the Chief Mischief Officer, Founder, and CEO at RTC security audit and penetration testing experts, Enable Security. To the real-time communications community, he is also known as the original developer of SIPVicious OSS, the open-source security suite for auditing SIP-based VoIP systems. WebRTC uses encryption in the video, audio and data channels, and so it has some aspects of secure

The combination of WebRTC and Artificial Intelligence (AI) is enhancing customer service activities in contact centers across a wide range of industries. Hello, everyone. This is Fahad from WebRTC.ventures and I am back again to share my exciting WebRTC adventures! This time, I took my Vonage ship to the Symbl.ai universe to explore conversational intelligence. I developed a Customer Representative Application to prove how real time conversational insights can improve customer experience for airlines. Let’s

Background removal and the ability to set custom backgrounds has become a non-negotiable feature in video conferencing applications. A few of my WebRTC.ventures team members have shown how to use Machine Learning to remove backgrounds in video conferencing applications that use Daily, Agora, and Vonage CPaaS providers.  These approaches work well, but rely on an extra <canvas> HTML element to perform video stream manipulation. This can lead to issues when not done properly. Today, I will

We see more and more that participants in a video conference want to hide the view behind them. To make it fun, they can use a virtual background. Having this option in an application will improve the user experience, so let’s see how you can remove the background and replace it with a custom image using Daily React Hooks and MediaPipe libraries. About MediaPipe and Daily MediaPipe offers out of the box solutions to use

Among the advantages of using the Amazon Chime SDK with serverless architecture is the ability to scale up or down as needed. You only pay for the resources you use, so you can easily increase capacity during peak usage periods and then scale back down when usage decreases. This can save significant amounts of money, especially for businesses that experience fluctuations in usage. Creating a meeting with the Amazon Chime SDK with serverless architecture is

One of the best ways to manage WebRTC media servers for medium to large scale usage is by using cloud-based, on-demand scaling. Amazon Web Services (AWS) offers some of the best tools that can help you to scale your infrastructure demand.  One of the distinguishing features of a cloud-based solution like AWS is that you pay only for the resources you use during your WebRTC sessions. So not only will you reduce costs, you will

What is the state of WebRTC application development at the beginning of 2023? What are the trends we can expect in the coming years? Here at WebRTC.ventures, we worked with dozens of clients in 2022 and hundreds since we started building live video applications with WebRTC in 2015. In this post, I’ll provide a few insights based on what we are seeing in the marketplace from our unique position as a leading integrator and application

On January 18, 2023, Arin welcomed ​​Webio’s Co-Founder and Chief Strategy Officer Paul Sweeney and CTO Ben Waymark to WebRTC Live to discuss the current status of conversational chat and where it is headed in the future. Webio is a Conversational AI orchestration company. They use conversational AI, machine learning, and natural language processing to understand customer intent and blend chatbots and live agent conversation. Watch Episode #75! Webio was founded around the time of

Like many people, I've been playing around with ChatGPT. I was planning to write a blog post on  "WebRTC Trends for 2023". Although I had my thoughts on that matter ready to go (and will still post separately), I thought it would be interesting to see how many of those line up with an answer from ChatGPT. It was an interesting exercise, and I've pasted the full exchange below. For those using ChatGPT to generate

Janode is a Node.js adapter for the open source Janus WebRTC server. It enables users to develop an intermediary API between a Janus server and the client, providing a way to manage connections from the backend rather than the front end. This reduces the security and performance issues that arise from running the operations on the client side and exposing the Janus server directly to the client.  Let’s take a look at some of the

In a previous post and video from our CEO, Arin Sime, he made a useful analysis about the different approaches that exist for building WebRTC applications: relying directly on the base APIs, leveraging a media server, or using a CPaaS. Today, it’s time to give the latter of these alternatives its own spin-off post and take a deeper look at what a CPaaS is and whether it is a good option for your WebRTC application. CPaaS:

As 2022 wraps up and we look back on another year in WebRTC development, it is amazing to see what has changed. One of the biggest things our team at WebRTC.ventures has seen in the marketplace this year is a maturing of what people are looking for in a WebRTC application. The pandemic certainly accelerated this growth and will leave this industry forever changed. However, my goal for 2023 is to never mention the pandemic