February 8, 2024
Jen Oppenheimer
Comments Off on Hector blogs on AWS about adding QR codes and images in an app powered by Amazon Integrated Video Service
Hector blogs on AWS about adding QR codes and images in an app powered by Amazon Integrated Video Service
In a previous post on the WebRTC.ventures blog, our WebRTC Developer Advocate Hector Zelaya wrote about "Integrating Live Streaming Experiences Using Amazon IVS". Amazon Interactive Video Service (Amazon IVS) provides a managed platform on which to build engaging live streams and interactive video experiences without having to worry about the underlying infrastructure. Yesterday, a follow-up post was added to the Amazon Web Services blog, which Hector co-authored with Amazon IVS Senior Partner Engineer, Tony Vu, and
February 7, 2024
Jen Oppenheimer
Comments Off on Should You Consider an Open Source Media Server as a Replacement for Twilio Video?
Should You Consider an Open Source Media Server as a Replacement for Twilio Video?
Meet with our CTO to discuss your Twilio migration A host of companies that utilize real-time video in their business model or business communications will be facing a similar question this year: what alternatives do I have for replacing Twilio Video before it reaches its end of life? It is a good question and one that should be carefully researched. A major migration like this is not a small task and there are many details
February 1, 2024
Samson Nkrumah
Comments Off on Building an AI Travel Agent with Symbl.ai’s Nebula LLM and Amazon Connect
Building an AI Travel Agent with Symbl.ai’s Nebula LLM and Amazon Connect
Generative AI is a powerful tool for call centers. It can be integrated as a standalone AI Sales Agent or as a co-pilot providing Agent Assist to a human sales rep, among other uses. Generative AI is particularly well-suited for industries like travel because it can pull from public information about destinations, climates, and the like in order to provide highly personalized advice for would-be travelers. In this post, we'll guide you through building an
WebRTC.ventures Team Talk: January 2024
After a month of holidays, our team is back at what they do best: building high quality software, primarily around real-time communication (but not always!) We asked them to share the tasks they worked on this month that they feel have been the most impactful. As a result, here's January 2024’s Team Talk, where we take a look at some of the awesome things our wonderful team of software developers, designers, testers, DevOps experts, and
January 22, 2024
ArinSime
Comments Off on 3 Reasons to Choose Vonage When Migrating From Twilio Video
3 Reasons to Choose Vonage When Migrating From Twilio Video
Meet with our CTO to discuss your Twilio migration Many companies are considering how to gracefully transition from Twilio Video and where to go before it sunsets in December 2024. Earlier this month, I hosted a webinar on this subject with special guests from our expert WebRTC.ventures team. You can find the webinar video and slides, links to presentation resources, and a migration plan timeline on our Migrating From Twilio Video Resource page. There are
January 22, 2024
ArinSime
Comments Off on 3 Reasons to Choose the Amazon Chime SDK When Migrating From Twilio Video
3 Reasons to Choose the Amazon Chime SDK When Migrating From Twilio Video
Meet with our CTO to discuss your Twilio migration Many companies are considering how to gracefully transition from Twilio Video and where to go before it sunsets in December 2024. Earlier this month, I hosted a webinar on this subject with special guests from our expert WebRTC.ventures team. You can find the webinar video and slides, links to presentation resources, and a migration plan timeline on our Migrating From Twilio Video Resource page. There are
January 22, 2024
ArinSime
Comments Off on 3 Reasons to Choose Daily When Migrating From Twilio Video
3 Reasons to Choose Daily When Migrating From Twilio Video
Meet with our CTO to discuss your Twilio migration Many companies are considering how to gracefully transition from Twilio Video and where to go before it sunsets in December 2024. Earlier this month, I hosted a webinar on this subject with special guests from our expert WebRTC.ventures team. You can find the webinar video and slides, links to presentation resources, and a migration plan timeline on our Migrating From Twilio Video Resource page. There are
WebRTC.ventures is a Symbl.ai Product Partner
WebRTC.ventures is excited to announce our official status as a trusted Symbl.ai Product Partner. Building on a series of successful collaborations, we look forward to continuing to work with the Symbl team to develop real-time video, audio, and data communication solutions driven by Symbl.ai's powerful generative AI for comprehensive conversation insights. View our partner page on the Symbl.ai site View Symbl.ai’s partner page on the WebRTC.ventures site Transform multi-party video and audio conversations into knowledge
January 10, 2024
Jen Oppenheimer
Comments Off on Watch WebRTC Live #87: Accessibility in Communication Applications
Watch WebRTC Live #87: Accessibility in Communication Applications
On January 10, 2024, Arin Sime welcomed a panel of experts each with a unique perspective on meeting the challenge of accessibility in communication applications. While web applications have consistently prioritized accessibility, conversations around accessibility in video applications often start and end with captions for the hearing impaired. With the emergence of AI services capable of real-time audio and video processing, we have the potential to enhance accessibility in communication applications significantly. Connecting blind and
January 9, 2024
Hector Zelaya
Comments Off on Integrating Live Streaming Experiences Using Amazon IVS
Integrating Live Streaming Experiences Using Amazon IVS
Amazon Interactive Video Service (Amazon IVS) provides a managed platform on which to build engaging live streams and interactive video experiences without having to worry about the underlying infrastructure. One can imagine all of the many use cases for Amazon IVS, from gaming to live events. When we took it for a spin, we focused on creating a dynamic and engaging online shopping experience with the addition of live streaming. We took this a step
Migrating From Twilio Video Webinar with Live Q&A
Missed this special presentation? No worries! We've compiled a host of resources, including the webinar video and slides, links to presentation resources, and a Twilio Migration Plan Timeline. Visit our Migrating From Twilio Video Resource page. On Friday, January 12, 2024 at 12:00 p.m. EST, WebRTC.ventures will host a special presentation to aid businesses relying on Twilio for their video communications. The webinar will guide them in exploring alternative solutions to implement well before Twilio Programmable
January 8, 2024
José Saavedra
Comments Off on Testing macOS Network Conditions Using Apple’s Network Link Conditioner
Testing macOS Network Conditions Using Apple’s Network Link Conditioner
In today's dynamic tech landscape, it's important to ensure your application performs seamlessly under various network conditions. This is even more crucial for live video applications, where the quality and reliability of a computer network impacts the communication experience significantly. A technique known as "network throttling" provides insights into the loading time of a webpage on a specific mobile device under particular network conditions. Moreover, it empowers QA professionals, such as my colleagues and I
January 4, 2024
Jen Oppenheimer
Comments Off on Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication
Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication
In this multi-stage project, we performed an assessment to choose the optimal tech stack for this start-up, then built a remote video translation call center / telehealth platform with agent routing powered by the Vonage Communication APIs that also integrated with telephony. Finally, we created a mobile companion app. Type of Application: Video Conferencing, Call Center Agent Routing, Telehealth, Telephony Client: Universal Language Service Partner: Vonage Features: High-quality, low-latency video and audio conferencing for up
Must-Have AI for WebRTC Applications in 2024
It’s the time of the season where we take stock of the year behind us and set our sites on the one ahead. In the business world, we must separate the frenzied fads from here-to-stay essentials that are worth investing in with smaller 2024 budgets. This is true in industries from fashion to food, and of course, tech. AI was certainly the tech topic of the year in 2023, and that’s not going to change
December 20, 2023
ArinSime
Comments Off on Designing Communications Apps for Resilience (MSP Series)
Designing Communications Apps for Resilience (MSP Series)
In the first post in our series on application design factors that facilitate post-production support for WebRTC and other kinds of communication apps, we spoke about Designing for Observability. Today, we will talk about Designing for Resilience. Refer to the post linked above for more on how communication applications are inherently more complex than regular web applications. And if you don’t have a Managed Service Provider (MSP) for your application, be sure to read another
December 14, 2023
ArinSime
Comments Off on AWS reInvent Recap: Amazon Connect, Amazon Chime SDK, Amazon Lex, Alexa Smart Properties, and Amazon Q
AWS reInvent Recap: Amazon Connect, Amazon Chime SDK, Amazon Lex, Alexa Smart Properties, and Amazon Q
AWS re:Invent is always one of the biggest tech conferences of the year. The 2023 edition was no exception. It’s the sort of conference where if you don’t plan the sessions you want to attend in advance and reserve seats, you’ll probably miss out. Many sessions are already full 30 minutes before the start. Combine that with conference locations spread across four major Las Vegas resorts! I was there for the week going to sessions
December 6, 2023
Jen Oppenheimer
Comments Off on 5 Technical Things to Consider When Switching CPaaS Providers
5 Technical Things to Consider When Switching CPaaS Providers
Missed our special presentation on Migrating From Twilio Video? No worries! We’ve compiled a host of resources, including the webinar video and slides, links to presentation resources, and a Twilio Migration Plan Timeline. Visit our Migrating From Twilio Video Resource page. The big news this week is that Twilio Programmable Video is being sunsetted. Many companies are considering what their next step will be and how to transition away from Twilio for their video services.
December 6, 2023
Jen Oppenheimer
Comments Off on Watch WebRTC Live #86: WebRTC Live Streaming – The NeverEnding Hack
Watch WebRTC Live #86: WebRTC Live Streaming – The NeverEnding Hack
On December 6, 2023, Arin Sime welcomed Ryan Jespersen back to the show to discuss live streaming with WebRTC and what Ryan calls “The NeverEnding Hack”. They explore the past, present, and future of the hacks that enable us to use WebRTC for live streaming. Ryan is the Director of Product Strategy at Dolby Laboratories where he works on live streaming at scale using WebRTC. He is a Technology executive with 20 years of experience
Twilio Programmable Video
Missed our special presentation on Migrating From Twilio Video? No worries! We’ve compiled a host of resources, including the webinar video and slides, links to presentation resources, and a Twilio Migration Plan Timeline. Visit our Migrating From Twilio Video Resource page. The WebRTC space has gone through many changes over the last few years. It transformed from a niche technical skill set to the technical platform that kept the remote world communicating during the early
WebRTC.ventures visits AWS Re:Invent 2023
WebRTC.ventures attended AWS Re:Invent 2023 in Las Vegas. Their biggest cloud event of the year! Below is a video update from the conference. I expand a few key technical and use case topics relevant to our work here at WebRTC.ventures in the blog post: AWS reInvent Recap: Amazon Connect, Amazon Chime SDK, Amazon Lex, Alexa Smart Properties, and Amazon Q. Video Update from AWS Re:Invent 2023 WebRTC.ventures is a member of the Amazon Partner