Are you having poor video quality issues in your live video application? User interface complaints? Calls dropping? Ready to scale but concerned about latency? Maybe you’ve already built a prototype and you’re trying to select the best architecture to base your long-term solution upon? Or, you are thinking about switching CPaaS providers. Don’t reinvent the wheel. Tap into our experts with a assessment. We’ve undoubtedly seen–and solved–your challenges before.

Our team of WebRTC experts work with you to understand the challenges you face, answer your questions, and assess any aspect of your existing live video implementations. Drawing upon our deep knowledge of WebRTC and live video across use cases ranging from telehealth to banking to call centers to broadcasting and much more, we’ll provide you specific technical recommendations to help you improve and scale your live video application.

What questions can an application assessment answer?

  • How can we reduce latency?
  • How can we improve quality?
  • We know our application works. Why are users having issues?
  • Is it time to move to a different CPaaS provider or possibly to go open source?
  • I have this bug in our WebRTC app. How could we solve it?
  • How many participants could we support with this architecture?
  • Is recording possible? 
  • What features are possible? How long do those features take to develop?
  • Is my code following best practices?
  • What AI options are out there that would suit my use case?
  • General WebRTC guidance
  • And much more!

What does a assessment look like?

Step One: Kick off call assessments are offered for a flat fee which includes one or more engineers from our team who hold 3-4 meetings to understand your application, pain points, and future plans.

Step Two: We get to work

This may be a code review, research into architectural options that best suit your use case and requirements, scoping canvas and happy path flow, or interviews with existing users to understand motivators and pain points.

Step Three: Presentation of findings and options

In our second meeting, we report back on our findings and present 2-4 technical alternatives or solutions. For each option, we review the technical limitations, ease of use, documentation, and high level budget considerations. We listen to your feedback and head back to work on the details of the final recommendation.

Step Four: Further Exploration

After gathering your feedback and incorporating it into our findings, we will continue working on developing the final recommendation. This may involve further research or review of particular parts of the code or infrastructure. We will also be available to answer any additional questions or concerns that may arise during this stage of the process. Our goal during this step is to ensure that the final recommendation we present in the next meeting is as comprehensive, detailed, and actionable as possible. We want to make sure that you have all the information you need to make an informed decision about how to move forward with your project, whether you choose to work with us or not.

Step Five: Detailed final recommendation

We will make a final presentation from our team on our recommended solution with actionable suggestions. We will detail the alternative architecture of and/or provide a FIGMA click through prototype detailing a happy path flow.

We also provide an estimate to provide any applicable follow-up work, if you choose to contract with us for the project. Certainly, this is not required. However, the trust and familiarity built during an assessment or consulting project often turns into a bridge to a longer, very satisfying team relationship.

Let’s have our experts take a look under the hood of your live video application!

An assessment can be for any aspect of your live video implementation: technical issues on an existing solution, planning for a new solution, UX/UI issues, and more. Contact us today!

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