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The WebRTC.ventures Blog.

HomeThe WebRTC.ventures BlogPage 14
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April 13, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

Watch WebRTC Live #78: Three Things We’ve Learned About Building Video Apps

On April 12, 2023 Arin sat down for an in person(!) WebRTC.ventures Team Roundtable with our CTO, COO, and Senior WebRTC Engineer. Each shared a nugget of WebRTC wisdom. Alberto Gonzalez spoke about high quality video limitations in WebRTC applications, Mariana Lopez shared tips on delivering good UX, and Justin Williams explored custom video streaming using Puppeteer and HTML Canvas. Watch the full episode here, and stay tuned for future blog posts detailing each presentation. 
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April 7, 2023 ArinSime
Comments Off on Using AI for Agent Assist (Enterprise Connect 2023 Recap)

Using AI for Agent Assist (Enterprise Connect 2023 Recap)

I attended Enterprise Connect 2023 at the end of March for the first time in a few years. I had great conversations with a number of vendors and partners of WebRTC.ventures. 2023 is certainly the year of the AI Hype Cycle. While the content at Enterprise Connect was no exception, it provided a lot of interesting insight into the role of AI in the enterprise. In particular, if there is one phrase that Enterprise Connect
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April 3, 2023 Hector Zelaya
Comments Off on A Non-Technical Guide to AI-Powered WebRTC Applications

A Non-Technical Guide to AI-Powered WebRTC Applications

From video conferencing to online gaming, real-time communication applications have become a critical component of our daily lives. We recently talked about its impact in the sports industry with the built-for-streaming Kings League. Fast on its heels, Artificial Intelligence (AI) is moving out from science fiction stories to something we also use everyday, thanks to technologies like ChatGPT and upcoming Bard.  Here at WebRTC.ventures, we’re combining WebRTC and AI to create more intelligent and personalized
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March 29, 2023 Rafael Amberths
Comments Off on WebRTC.ventures Panama Office Hosts Technological University of Panama 

WebRTC.ventures Panama Office Hosts Technological University of Panama 

In late 2022, we took First Steps in an Official Partnership with Technological University of Panama. Earlier this month, we hosted another successful event with them at the WebRTC.ventures office in Panama City to further cultivate a mutually beneficial relationship between our live video software development agency and the second largest University in Panama.  The Event Teachers, students, and members of our Panama Team during the event. We had the pleasure of welcoming a group
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March 27, 2023 Rafael Amberths
Comments Off on Best Practices in QA and Testing for WebRTC Applications

Best Practices in QA and Testing for WebRTC Applications

Here at WebRTC.ventures we always say, “the only thing harder than building a WebRTC application is testing it.” Why is this true? This post details some of the many challenges that a QA tester faces on a daily basis when testing WebRTC applications. And, in response, the best practices our QA team has developed for testing live video applications. Be a Driver and a Pilot QA testers need to read and comprehend complicated business requirements,
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March 21, 2023 ArinSime
Comments Off on Remote Identity Verification with WebRTC

Remote Identity Verification with WebRTC

A few weeks ago, I spoke about Going Beyond Video Chat for FinTech. I shared some of the  advantages of building a custom WebRTC meeting solution for large financial services firms with hundreds of agents and integrated data systems. Today, I’d like to talk about another reason why banks and other companies that handle high value data would benefit from WebRTC video: Remote Identity Verification. I've been working with banks a lot lately. I own
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March 15, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live #77: Low Code for Customer Engagement with Vonage AI Studio

Watch WebRTC Live #77: Low Code for Customer Engagement with Vonage AI Studio

On March 15, 2023 Arin welcomed Vonage Developer Advocate, Diana Pham to talk about and demo low code for customer engagement with Vonage AI Studio. Diana shared that low-code and no-code platforms allow users to build and deploy applications with minimal coding or programming knowledge. These platforms often provide a drag-and-drop interface that allows users to create applications by selecting pre-built components or widgets and assembling them into workflows. Components typically include pre-configured integrations, data
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March 14, 2023 Jen Oppenheimer
Comments Off on Arin and Alberto Guest on ClueCon Weekly

Arin and Alberto Guest on ClueCon Weekly

ClueCon is an annual technology conference hosted by the team behind the FreeSWITCH open source project. Its primary focus is to gather various open source projects to discuss VoIP, open source software and hardware, telecommunications, WebRTC, and IoT.  ClueCon Weekly is a podcast and interview series on YouTube where SignalWire’s Luca Pradovera interviews more industry experts such as those who speak at ClueCon. In consecutive weeks in February 2023, Luca welcomed our CEO and Founder,
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March 9, 2023 Alberto Gonzalez
Comments Off on WebRTC.ventures is now a System Integration Partner for the Amazon Chime SDK

WebRTC.ventures is now a System Integration Partner for the Amazon Chime SDK

WebRTC.ventures is proud to announce that we are now a System Integration Partner for the Amazon Chime SDK and offer our services in the Amazon Marketplace. The Amazon Chime SDK and Amazon Chime Voice Connector allow you to build intelligent communication workloads which are based on the WebRTC standard for video and run on top of the world class AWS global network.  We are proud to take our experience building live video applications since 2015
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March 9, 2023 Hector Zelaya
Comments Off on WebRTC & Real-Time Communications in The Wild: The Kings League

WebRTC & Real-Time Communications in The Wild: The Kings League

When you think about use cases for WebRTC and real-time communication technologies, the first things that usually come to mind are video conferencing and chat. These are indeed great examples of what you can do (and we can help you build), but there are many other use cases and industries that can benefit from these technologies.  A great example is sports. The Kings League is a new soccer tournament that combines the excitement of soccer
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March 3, 2023 ArinSime
Comments Off on Going Beyond Video Chat for FinTech

Going Beyond Video Chat for FinTech

I was reminded recently of the benefits of remote meetings for financial services when I met with my financial advisor. For smaller boutique financial services firms, using a standard meeting tool is fine. But for larger firms with hundreds of agents and integrated data systems, there is a significant advantage to building a custom secure meeting solution. With WebRTC, of course! Six reasons financial services companies need a custom (and secure!) remote meeting solution  Complete control
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February 28, 2023 Jeronimo Valli
Comments Off on Vonage Releases OpenTok macOS SDK (beta)

Vonage Releases OpenTok macOS SDK (beta)

WebRTC is a great technology for real-time communication of audio, video and data. However, it can be challenging to set up and use on all the platforms. MacOS support, for example, can be challenging due to the differences between devices and versions. Enter Vonage's new OpenTok macOS SDK, which allows you to build native OpenTok real-time video applications for Apple computers. In collaboration with the Vonage native client team, I've written a set of macOS
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February 24, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live #76: WebRTC Exposed! Vulnerabilities and Attacks

Watch WebRTC Live #76: WebRTC Exposed! Vulnerabilities and Attacks

On February 15, 2023, Arin welcomed Sandro Gauci to WebRTC Live to talk about the WebRTC attack surface. Sandro is the Chief Mischief Officer, Founder, and CEO at RTC security audit and penetration testing experts, Enable Security. To the real-time communications community, he is also known as the original developer of SIPVicious OSS, the open-source security suite for auditing SIP-based VoIP systems. WebRTC uses encryption in the video, audio and data channels, and so it has some aspects of secure
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February 24, 2023 Fahad Mahmood
Comments Off on Enhancing Customer Service Experiences with Vonage and Symbl.ai

Enhancing Customer Service Experiences with Vonage and Symbl.ai

The combination of WebRTC and Artificial Intelligence (AI) is enhancing customer service activities in contact centers across a wide range of industries. Hello, everyone. This is Fahad from WebRTC.ventures and I am back again to share my exciting WebRTC adventures! This time, I took my Vonage ship to the Symbl.ai universe to explore conversational intelligence. I developed a Customer Representative Application to prove how real time conversational insights can improve customer experience for airlines. Let’s
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February 13, 2023 Hector Zelaya
Comments Off on Background Removal Using Insertable Streams

Background Removal Using Insertable Streams

Background removal and the ability to set custom backgrounds has become a non-negotiable feature in video conferencing applications. A few of my WebRTC.ventures team members have shown how to use Machine Learning to remove backgrounds in video conferencing applications that use Daily, Agora, and Vonage CPaaS providers.  These approaches work well, but rely on an extra <canvas> HTML element to perform video stream manipulation. This can lead to issues when not done properly. Today, I will
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February 9, 2023 Juan de la Roca
Comments Off on Background Removal and Custom Image Replacement with Daily React Hooks and MediaPipe

Background Removal and Custom Image Replacement with Daily React Hooks and MediaPipe

We see more and more that participants in a video conference want to hide the view behind them. To make it fun, they can use a virtual background. Having this option in an application will improve the user experience, so let’s see how you can remove the background and replace it with a custom image using Daily React Hooks and MediaPipe libraries. About MediaPipe and Daily MediaPipe offers out of the box solutions to use
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February 7, 2023 Nikhil Doosari
Comments Off on Building an Amazon Chime SDK Video Conference with Serverless Architecture

Building an Amazon Chime SDK Video Conference with Serverless Architecture

Among the advantages of using the Amazon Chime SDK with serverless architecture is the ability to scale up or down as needed. You only pay for the resources you use, so you can easily increase capacity during peak usage periods and then scale back down when usage decreases. This can save significant amounts of money, especially for businesses that experience fluctuations in usage. Creating a meeting with the Amazon Chime SDK with serverless architecture is
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January 31, 2023 Brian Collins
Comments Off on High Available WebRTC Media Servers on AWS 

High Available WebRTC Media Servers on AWS 

One of the best ways to manage WebRTC media servers for medium to large scale usage is by using cloud-based, on-demand scaling. Amazon Web Services (AWS) offers some of the best tools that can help you to scale your infrastructure demand.  One of the distinguishing features of a cloud-based solution like AWS is that you pay only for the resources you use during your WebRTC sessions. So not only will you reduce costs, you will
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January 27, 2023 ArinSime
Comments Off on WebRTC Trends for 2023: Has WebRTC Reached Enlightenment?

WebRTC Trends for 2023: Has WebRTC Reached Enlightenment?

What is the state of WebRTC application development at the beginning of 2023? What are the trends we can expect in the coming years? Here at WebRTC.ventures, we worked with dozens of clients in 2022 and hundreds since we started building live video applications with WebRTC in 2015. In this post, I’ll provide a few insights based on what we are seeing in the marketplace from our unique position as a leading integrator and application
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January 23, 2023 Jen Oppenheimer
Comments Off on Watch WebRTC Live #75: Trends in Conversational Chat

Watch WebRTC Live #75: Trends in Conversational Chat

On January 18, 2023, Arin welcomed ​​Webio’s Co-Founder and Chief Strategy Officer Paul Sweeney and CTO Ben Waymark to WebRTC Live to discuss the current status of conversational chat and where it is headed in the future. Webio is a Conversational AI orchestration company. They use conversational AI, machine learning, and natural language processing to understand customer intent and blend chatbots and live agent conversation. Watch Episode #75! Webio was founded around the time of
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Recent Blog Posts

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