Last week I attended the RTC.ON 2025 conference in Krakow, Poland, alongside my colleagues Alberto González Trastoy and Alfred González Trastoy from our WebRTC.ventures team. The conference is in its third year, and this was my second time attending. RTC.ON has quickly become one of the premier
Host Arin Sime was live from the RTC.ON 2025 conference in Krakow, Poland, with short discussions with three of the event speakers: Read our conference wrap up: WebRTC.ventures Visits RTC.ON 2025 Key insights and episode highlights below. Watch Episode 105! Key Insights ⚡ MoQ is the next-generation foundation for
Voice AI agents have unique deployment needs. Operational complexity multiplies quickly. You’re not just deploying code; you’re orchestrating real-time audio pipelines that need to maintain call quality under load, coordinate between AI services that each have their own scaling characteristics, and handle the networking complexities of audio
In an era where artificial intelligence is transforming every aspect of customer service, Interactive Voice Response (IVR) systems remain a critical touchpoint for millions of daily interactions across call centers and customer service departments. As explored in my previous article on “Building a Smart IVR Agent System
