The era of clunky, keypad-driven legacy IVR customer service systems that have long frustrated users is finally over. The future of Interactive Voice Response is truly conversational, and it’s ready for prime time. That’s why Deepgram’s State of Voice AI 2025 report says 84% of business leaders
At Geekle’s Worldwide Software Architecture Summit ’22 November 15-16, 2022, our CTO Alberto Gonzalez will present a talk on architecting low latency WebRTC applications for scalability, high quality, and usability.
There are a variety of ways you can use traditional telephony in your WebRTC video app, as well as different architectures you can choose to support it from commercial to open source. Let’s explore the reasons you might want to integrate a dial-in or dial-out capability into your WebRTC video or audio application and look at a sample architecture.
Using Kurento media server provides extra value to a WebRTC video call. In addition to the common features that every media server brings such as multi-party calls, media transcoding and recording, this open source webRTC media server adds others advanced multimedia capabilities: augmented reality, computer vision, broadcasting,
