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Telehealth.

HomecategoryTelehealth
March 18, 2024
Jen OppenheimerComments Off on Detailed Twilio Video to Amazon Chime SDK Migration Guide for Telehealth and EdTech Solutions

Detailed Twilio Video to Amazon Chime SDK Migration Guide for Telehealth and EdTech Solutions

The Amazon Chime SDK emerges as a compelling alternative to Twilio Programmable Video, offering a comprehensive suite of features and a secure, scalable infrastructure that supports customized WebRTC video, audio, and chat solutions that cater to the dynamic demands of many industries. In telehealth and edtech where

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January 4, 2024
Jen OppenheimerComments Off on Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication

Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication

In this multi-stage project, we performed an assessment to choose the optimal tech stack for this start-up, then built a remote video translation call center / telehealth platform with agent routing powered by the Vonage Communication APIs that also integrated with telephony. Finally, we created a mobile

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November 29, 2023
Alberto GonzalezComments Off on The Benefits of On-Prem Hosting for Telehealth Applications

The Benefits of On-Prem Hosting for Telehealth Applications

The healthcare landscape has been transformed, especially in the last three years. Telehealth is no longer just a temporary solution; rather a fundamental component of modern healthcare delivery. This is true for both everyday general healthcare and a growing array of specialized services such as telepathology, telecardiology,

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November 6, 2023
Hector ZelayaComments Off on Why You Need Agent Routing in your WebRTC Application

Why You Need Agent Routing in your WebRTC Application

At some point in time, most of us have needed some level of support from a customer service agent.* It’s a vital feature of almost all businesses, no matter the industry.  What does this often mean? On a traditional call to a customer service phone number, a

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