As telehealth applications become more sophisticated, incorporating AI-based features and rich data pipelines for better, accurate diagnostics, the challenge of delivering a flawless, high-quality call experience at scale becomes exponentially more complex. Our team at WebRTC.ventures has been building telehealth video applications since the days when we
For the third time, the video froze mid-sentence. The patient, trying to describe a worrying symptom, could only see a static image of her doctor. The promise of convenient, accessible healthcare was quickly turning into a frustrating, stressful experience for both parties. This scenario is an all-too-common
Until recently, enabling real-time voice calls between your business applications and WhatsApp’s 3+ billion users required complex telecom infrastructure. The WhatsApp Business Calling API, introduced by Meta in July 2025, changes that by letting businesses integrate voice calls directly into WhatsApp conversations using VoIP (Voice over Internet
There’s one important catch to telehealth: not everyone has reliable internet access, and connectivity can fail at any point during remote medical appointments, even in regions with strong coverage. Telephony integration using traditional voice networks remains a vital backup solution when digital connections drop during virtual healthcare
