The Vonage AI Studio is a powerful tool to consider if you would like to add omnichannel and Unified Communications capabilities into your live video application. To demonstrate its functionality, we have built a simple integration with our SimplyDoc Telehealth Application Starter Kit.
There’s more on the line with a healthcare application, so solid user experience (UX) design is critical. Implementing good design upfront, considering use cases like rejoining a call, and building in preventative measures like pre-call tests are all crucial for healthier and happier users. Twilio Programmable Video has many features that support thoughtful UX design in your telehealth application.
Omnichannel conversations with your bank or your doctor have moved beyond the conceptual phase. Arin explores how the The Vonage Conversation API unifies the channels in a way that was not possible before. Let’s take a look using examples from our SimplyDoc telehealth starter kit.
HIPAA compliance is not simple, and it’s more than just a technology problem. It will require coordinated work between your business, legal, healthcare and technology teams, as well as the support of vendors and contractors that you work with. Thankfully, WebRTC based video solutions allow you to build high quality video into your healthcare application while meeting HIPAA guidelines.