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AWS / Amazon Chime SDK.

HomecategoryAWS / Amazon Chime SDKPage 9
September 7, 2023
Hector ZelayaComments Off on Amazon Chime SDK Harnesses Machine Learning to Enhance Call Recordings

Amazon Chime SDK Harnesses Machine Learning to Enhance Call Recordings

At WebRTC.ventures, we always strive to stay up to date with new technologies that can benefit our clients. Today, we’re excited to take a look at the most recent addition to the Amazon Chime SDK. As Systems Integrators for the Amazon Chime SDK and members of the

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August 8, 2023
ArinSimeComments Off on Generative AI in the Contact Center (AWS Summit NYC Recap)

Generative AI in the Contact Center (AWS Summit NYC Recap)

I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center.  In this blog post,

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June 16, 2023
ArinSimeComments Off on WebRTC.ventures visits AWS Summit Washington DC 2023

WebRTC.ventures visits AWS Summit Washington DC 2023

How should WebRTC video be used in the public sector? Since government is ultimately a reflection of society, the use cases are similar to many others we have built at WebRTC.ventures for our private sector clients. For example, we have integrated video into the contact center for

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May 24, 2023
Jen OppenheimerComments Off on Watch WebRTC Live # 79: Building a ClickToCall Application with the Amazon Chime SDK

Watch WebRTC Live # 79: Building a ClickToCall Application with the Amazon Chime SDK

On May 24, 2023, Arin Sime welcomed Amazon Chime SDK (AWS) Head of Developer Advocacy, Court Schuett to WebRTC Live. Court gave us an in depth look at how to use WebRTC with the Amazon Chime SDK to create a Click to Call application that will bridge

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