Voice AI applications need real-time and reliable audio communication for natural conversations with AI customer service bots, virtual assistants, IVR platforms, and other voice-enabled systems. Choosing the appropriate transport protocol is crucial for teams, as using the wrong one can lead to choppy audio, noticeable delays, and
The era of clunky, keypad-driven legacy IVR customer service systems that have long frustrated users is finally over. The future of Interactive Voice Response is truly conversational, and it’s ready for prime time. That’s why Deepgram’s State of Voice AI 2025 report says 84% of business leaders
Prompt engineering involves organizing text so that a Generative AI Large Language Model (LLM) can interpret input and generate an expected or desired output. Imagine a friend is making you a sandwich and you want them to prepare it just the way you like it. You say,
A voice bot, also known as a voice assistant, is a type of bot that uses natural language processing (NLP) and text-to-speech (TTS) technology to interact with users via voice commands. Voice bots are designed to respond to spoken requests and provide information or perform tasks in
