For the third time, the video froze mid-sentence. The patient, trying to describe a worrying symptom, could only see a static image of her doctor. The promise of convenient, accessible healthcare was quickly turning into a frustrating, stressful experience for both parties. This scenario is an all-too-common
How has the role of WebRTC in healthcare changed in recent years? It has been a few years (and a pandemic) since our team at WebRTC.ventures has been able to attend a HIMSS conference on healthcare IT. Our CEO and Founder Arin Sime headed out to the
The Vonage AI Studio is a powerful tool to consider if you would like to add omnichannel and Unified Communications capabilities into your live video application. To demonstrate its functionality, we have built a simple integration with our SimplyDoc Telehealth Application Starter Kit.
There’s more on the line with a healthcare application, so solid user experience (UX) design is critical. Implementing good design upfront, considering use cases like rejoining a call, and building in preventative measures like pre-call tests are all crucial for healthier and happier users. Twilio Programmable Video has many features that support thoughtful UX design in your telehealth application.
