Contact centers are proactively seeking ways to enhance their customer outreach efforts while balancing personalization and efficiency. Through click2call solutions powered by Large Language Models (LLMs), they can build outbound campaigns where a voicebot with high conversational capabilities initiates contact with customers, filtering and qualifying interactions before
CommCon 2024, CommCon’s first US event, was held at Cloudflare’s San Francisco office this June. I was happy to be able to attend and finally see CommCon in person for the first time! The rapport between the friendly community of internet media and telephony developers and the
Creating a brand that stands out is often as crucial as the innovation itself. At WebRTC.ventures, we recently embarked on an exciting journey to develop a unique brand identity for our latest creation, Polybot.AI. “Polly” seamlessly integrates WebRTC technologies with AI, offering real-time, on the go translation
On October 19 and 20, our CEO and Founder Arin Sime attended TADSummit 2023 in Paris. Congratulations to Alan Quayle and his team on another great TADSummit event! Below is a video update from the conference, where Arin spoke on Maintaining and Supporting WebRTC Applications (Read: MSP Series)
