Our team at WebRTC.ventures has been together now for nearly eight years, and we’ve been focused on WebRTC and video applications for four years now. Considering the average lifespan of startups in general, those are monumental accomplishments that we are proud of. There is only one thing
Many companies are now looking into adding cloud-based, CPaaS (Communication Platform As a Service) features to their websites — these real-time communications capabilities include live video, voice and messaging. Not only are companies looking to keep up with…and even beat out their competition by being innovative, but
Voice AI systems generate more than recordings and transcripts. Every production interaction produces a web of artifacts across multiple systems: call-setup metadata, ASR output, LLM responses, tool calls, CRM updates, escalation events, and compliance-relevant signals like caller identity verification. Most Voice AI architectures store some of these.
Choosing to go open source over a CPaaS for your WebRTC media stack is a strategic decision about control, flexibility, and long-term ownership. For teams building real-time products, an open source WebRTC media server can offer the freedom to customize media handling, integrate deeply with your architecture,
