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WebRTC Architecture.

HomecategoryWebRTC ArchitecturePage 12
November 16, 2023
Tahir GolgeComments Off on Implementing Agent Routing in Web Applications

Implementing Agent Routing in Web Applications

In a previous post, Why You Need Agent Routing in your WebRTC Application, we defined superior agent routing as pairing users quickly and efficiently with the right customer support agent, one that is able to provide the assistance they need to solve their problem. It’s a game

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November 6, 2023
ArinSimeComments Off on The Role of AI in Video and Voice Applications

The Role of AI in Video and Voice Applications

At TADSummit in Paris on October 19, 2023, I had the pleasure of moderating a panel discussion on the role of AI in Video and Voice communication applications. In this blog post, I’ll summarize our discussion and conclude with a few of the key insights I drew

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August 2, 2023
Alberto GonzalezComments Off on Solving Issues Affecting Video Quality in WebRTC Applications

Solving Issues Affecting Video Quality in WebRTC Applications

A common issue we solve for clients here at WebRTC.ventures is how to get better quality video in WebRTC applications. A common and understandable question: If we can get 2K, 4K and above on YouTube videos, why can’t we easily get the same in a WebRTC application?

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July 12, 2023
Justin WilliamsComments Off on How to Incorporate a CPaaS Abstraction Layer in WebRTC Applications

How to Incorporate a CPaaS Abstraction Layer in WebRTC Applications

Real-time applications are everywhere and in many shapes: from typical messaging apps and video conferencing, to live streaming and even online gaming and trading platforms. Use cases span through multiple industries: Education, Healthcare and Customer Service, just to name a few.  WebRTC allows building these web-based and

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