The launch of ChatGPT in November 2022 certainly brought conversational AI to the limelight and attention by the masses. It is no surprise, though, that communication tech companies like Vonage were already well ahead of the game developing conversational AI platforms to handle complex interactions between businesses
Enabling real-time call intelligence like sentiment analysis, question insight, and automated summaries for contact agents and similar use cases can accelerate customer interactions and reduce “after-call” work duties by up to 15 seconds. On Wednesday, May 17 at 12:00 p.m. ET, our CEO and Founder, Arin Sime,
For our 77th episode of WebRTC Live, Arin was joined by Vonage Developer Advocate Diana Pham to explore using the low-code Vonage AI Studio for customer engagement applications, the pros and cons of low code/no code, conversational AI models, and more.
Vonage’s new OpenTok macOS SDK allows you to build native OpenTok real-time video applications for Apple computers. In collaboration with the Vonage native client team, our WebRTC developer Jeronimo Valli has written a set of macOS demo apps.
