
The combination of WebRTC and Artificial Intelligence (AI) is enhancing customer service activities in contact centers across a wide range of industries. Hello, everyone. This is Fahad from WebRTC.ventures and I am back again to share my exciting WebRTC adventures! This time, I took my Vonage ship

In collaboration with Vonage team member, Talha Ahsan, Hamza has written an Attention Detection web application tutorial showing how to integrate the Vonage Video API with TensorFlow’s MediaPipe face detection model.

The Vonage AI Studio is a powerful tool to consider if you would like to add omnichannel and Unified Communications capabilities into your live video application. To demonstrate its functionality, we have built a simple integration with our SimplyDoc Telehealth Application Starter Kit.

Omnichannel conversations with your bank or your doctor have moved beyond the conceptual phase. Arin explores how the The Vonage Conversation API unifies the channels in a way that was not possible before. Let’s take a look using examples from our SimplyDoc telehealth starter kit.