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Voice AI.

HomecategoryVoice AIPage 2
December 16, 2025
Hector ZelayaComments Off on WebRTC.ventures Visits AWS Re:Invent 2025

WebRTC.ventures Visits AWS Re:Invent 2025

Earlier this month, our CTO Alberto Gonzalez and I descended upon Las Vegas for AWS re:Invent 2025. As an AWS Partner working daily with AWS services to build real-time voice, video, and AI systems, re:Invent is more than a conference for us. It’s a chance to validate

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December 2, 2025
Hector ZelayaComments Off on How to Choose Voice AI Agent Patterns: Conversation-based vs Turn-based Design

How to Choose Voice AI Agent Patterns: Conversation-based vs Turn-based Design

The choice between conversation-based and turn-based Voice AI agent patterns is a strategic business decision, not just a technical detail. Beyond what your agent will say, you must decide how it will run. This architectural choice defines how your voicebot will scale, what it will cost to

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October 22, 2025
Jen OppenheimerComments Off on Watch WebRTC Live #106: Rearchitecting Your WebRTC App and the Power of Voice AI Agents for Telephony

Watch WebRTC Live #106: Rearchitecting Your WebRTC App and the Power of Voice AI Agents for Telephony

Many WebRTC applications struggle with outdated or inappropriate media server infrastructure, limiting their ability to scale effectively and support powerful AI features. Alfred Gonzalez, Senior WebRTC Engineer at WebRTC.ventures, walks us through the considerations, options, and steps to successfully migrate to another media server. He’ll then show

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October 22, 2025
Alberto GonzalezComments Off on Building Layered AI Customer Service Architectures: When Rules, SLMs, and LLMs Work Together

Building Layered AI Customer Service Architectures: When Rules, SLMs, and LLMs Work Together

When Sam Altman called GPT‑5 “a PhD in every discipline in your pocket,” it captured the awe surrounding modern large language models. As builders, we should be thrilled. This is an extraordinary leap in what’s technically possible. But here’s my unpopular opinion: just because we can use

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