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Technical.

HomecategoryTechnicalPage 7
November 22, 2023
Fahad MahmoodComments Off on Revolutionizing Recruitment: AI-Powered Bots for Streamlined Hiring

Revolutionizing Recruitment: AI-Powered Bots for Streamlined Hiring

Hiring is a multifaceted challenge for both employers and job seekers. Navigating the intricacies of candidate evaluation adds an unwieldy layer of complexity to the hiring process. To make the hiring process more efficient–and more pleasant–for all parties, we built an AI-powered “recruitment bot” using Amazon Lex

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November 16, 2023
Tahir GolgeComments Off on Implementing Agent Routing in Web Applications

Implementing Agent Routing in Web Applications

In a previous post, Why You Need Agent Routing in your WebRTC Application, we defined superior agent routing as pairing users quickly and efficiently with the right customer support agent, one that is able to provide the assistance they need to solve their problem. It’s a game

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October 13, 2023
Justin WilliamsComments Off on Using Vonage’s OpenTok Linux SDK to Publish Custom Audio and Video

Using Vonage’s OpenTok Linux SDK to Publish Custom Audio and Video

Many CPaaS providers, like the Vonage Video API, have JavaScript libraries that allow application developers to build WebRTC video applications. These integrate with CPaaS infrastructure and leverage the WebRTC APIs in the browser. For typical applications, this behavior works well. Some applications may require more advanced functionality,

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October 11, 2023
Tahir GolgeComments Off on Adding Live eSign to Your WebRTC Application with Co-browsing and PDF Editing

Adding Live eSign to Your WebRTC Application with Co-browsing and PDF Editing

Last week, my colleague Hector Zelaya authored a post called, Live eSign Saves a Trip to the Bank. He spoke about how the power trio of secure WebRTC video conferencing, co-browsing, and PDF editing could make visiting a financial institution or similar office to sign documents or

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