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CPaaS.

HomecategoryCPaaSPage 11
December 10, 2021
Jen OppenheimerComments Off on Mariana Blogs on Twilio About Creating Great UX in Telehealth Applications

Mariana Blogs on Twilio About Creating Great UX in Telehealth Applications

There’s more on the line with a healthcare application, so solid user experience (UX) design is critical. Implementing good design upfront, considering use cases like rejoining a call, and building in preventative measures like pre-call tests are all crucial for healthier and happier users. Twilio Programmable Video has many features that support thoughtful UX design in your telehealth application.

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December 10, 2021
Jen OppenheimerComments Off on Pedro Blogs on Twilio About Video App Considerations for Product Owners

Pedro Blogs on Twilio About Video App Considerations for Product Owners

Product owners play a key role in their teams’ ability to deliver a high-quality video application. Thinking about items like call quality, waiting rooms, connectivity tests, and call data will all help the product owner to guide their team into building a more functional video application that users will love. Using a great CPaaS like Twilio helps!

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December 2, 2021
ArinSimeComments Off on The Vonage Conversation API and Telehealth

The Vonage Conversation API and Telehealth

Omnichannel conversations with your bank or your doctor have moved beyond the conceptual phase. Arin explores how the The Vonage Conversation API unifies the channels in a way that was not possible before. Let’s take a look using examples from our SimplyDoc telehealth starter kit.

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October 25, 2021
Hamza NasirComments Off on Voice Transcription with Symbl.ai and the Vonage Video API

Voice Transcription with Symbl.ai and the Vonage Video API

Symbl.ai’s Speech-to-Text capability is an extremely useful and much needed conversational intelligence tool for closed captioning. We asked one of our WebRTC Engineers, Hamza Nasir, to build a transcription demo with this native Streaming API into our SimplyDoc Telehealth Starter Kit, powered by the Vonage Video API.

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