Product owners play a key role in their teams’ ability to deliver a high-quality video application. Thinking about items like call quality, waiting rooms, connectivity tests, and call data will all help the product owner to guide their team into building a more functional video application that users will love. Using a great CPaaS like Twilio helps!
Omnichannel conversations with your bank or your doctor have moved beyond the conceptual phase. Arin explores how the The Vonage Conversation API unifies the channels in a way that was not possible before. Let’s take a look using examples from our SimplyDoc telehealth starter kit.
Symbl.ai’s Speech-to-Text capability is an extremely useful and much needed conversational intelligence tool for closed captioning. We asked one of our WebRTC Engineers, Hamza Nasir, to build a transcription demo with this native Streaming API into our SimplyDoc Telehealth Starter Kit, powered by the Vonage Video API.
Even a custom development shop like ours often uses a CPaaS solution when our clients need to get to market quickly or require a large range of communication options within their WebRTC application. Vonage’s comprehensive suite of Communication APIs is a definite go-to for us. We even built it into our own SimplyDoc Telehealth Starter Kit.
