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Contact Centers.

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Introducing Conectara Modernizing Contact Center Operations with Amazon Connect
July 3, 2024
Jen OppenheimerComments Off on Introducing Conectara: Modernizing Contact Center Operations with Amazon Connect

Introducing Conectara: Modernizing Contact Center Operations with Amazon Connect

As specialists in scalable, secure, smart, and seamless communication solutions and as members of the Amazon Partner Network, the team at WebRTC.ventures is proud to announce the arrival of Conectara, where modern contact centers solutions, powered by Amazon Connect, are born.  Conectar is the Spanish verb for

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WebRTC.ventures Visits CommCon 2024 San Francisco
July 2, 2024
Justin WilliamsComments Off on WebRTC.Ventures Visits CommCon 2024: San Francisco

WebRTC.Ventures Visits CommCon 2024: San Francisco

CommCon 2024, CommCon’s first US event, was held at Cloudflare’s San Francisco office this June. I was happy to be able to attend and finally see CommCon in person for the first time! The rapport between the friendly community of internet media and telephony developers and the

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June 2024 Team Talk
July 2, 2024
Hector ZelayaComments Off on WebRTC.ventures Team Talk: June 2024

WebRTC.ventures Team Talk: June 2024

Each month, we ask our dynamic team of WebRTC developers, mobile developers, designers, testers, DevOps experts, and project leads to share some of the impactful work they did in the past month. Here’s a short list of some that might interest you — at least the ones

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Exploring the Future Integrating Large Action Models with WebRTC
June 26, 2024
Alberto GonzalezComments Off on Integrating Large Action Models with WebRTC

Integrating Large Action Models with WebRTC

Last month I attended a remarkable WebRTC conference, JanusCon, which WebRTC.ventures also sponsored. I was fortunate as well to present a talk on integrating WebRTC with Large Action Models (LAMs). While “Large Action Models” is not yet an industry-wide term, it is generating interest from AI startups

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