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AWS / Amazon Chime SDK.

HomecategoryAWS / Amazon Chime SDKPage 9
December 14, 2023
ArinSimeComments Off on AWS reInvent Recap: Amazon Connect, Amazon Chime SDK, Amazon Lex, Alexa Smart Properties, and Amazon Q

AWS reInvent Recap: Amazon Connect, Amazon Chime SDK, Amazon Lex, Alexa Smart Properties, and Amazon Q

AWS re:Invent is always one of the biggest tech conferences of the year. The 2023 edition was no exception. It’s the sort of conference where if you don’t plan the sessions you want to attend in advance and reserve seats, you’ll probably miss out. Many sessions are

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December 1, 2023
ArinSimeComments Off on WebRTC.ventures visits AWS Re:Invent 2023

WebRTC.ventures visits AWS Re:Invent 2023

WebRTC.ventures attended AWS Re:Invent 2023 in Las Vegas. Their biggest cloud event of the year! Below is a video update from the conference. I expand a few key technical and use case topics relevant to our work here at WebRTC.ventures in the blog post: AWS reInvent Recap:

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September 7, 2023
Hector ZelayaComments Off on Amazon Chime SDK Harnesses Machine Learning to Enhance Call Recordings

Amazon Chime SDK Harnesses Machine Learning to Enhance Call Recordings

At WebRTC.ventures, we always strive to stay up to date with new technologies that can benefit our clients. Today, we’re excited to take a look at the most recent addition to the Amazon Chime SDK. As Systems Integrators for the Amazon Chime SDK and members of the

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August 8, 2023
ArinSimeComments Off on Generative AI in the Contact Center (AWS Summit NYC Recap)

Generative AI in the Contact Center (AWS Summit NYC Recap)

I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center.  In this blog post,

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