Monitoring call quality in a WebRTC application is harder than it looks. You need consistent telemetry, enough context to interpret what you’re seeing, and dashboards that are actually useful when something goes wrong in production. This post covers how we integrated Peermetrics into an Amazon IVS Real-Time
Amazon Interactive Video Service Real-Time Streaming (Amazon IVS Real-Time) is a WebRTC-based service for low-latency interactive video applications like video conferencing and live collaboration. Unlike traditional CPaaS platforms that abstract away media handling with higher-level APIs, IVS Real-Time gives developers direct access to WebRTC primitives like MediaStreamTrack
Earlier this month, our CTO Alberto Gonzalez and I descended upon Las Vegas for AWS re:Invent 2025. As an AWS Partner working daily with AWS services to build real-time voice, video, and AI systems, re:Invent is more than a conference for us. It’s a chance to validate
Voice assistants powered by real-time AI are increasingly being used to automate phone-based customer interactions. Whether for contact centers, internal help desks, or voice-driven workflows, a reliable architecture needs to support low-latency audio streaming, accurate speech-to-text (STT), intelligent response generation, and real-time speech synthesis. In this post,
