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AI.

HomecategoryAIPage 11
October 23, 2024
Alfred GonzalezComments Off on A WebRTC Developer’s Take on the RTC.ON Conference

A WebRTC Developer’s Take on the RTC.ON Conference

When I attended the CommCon London conference earlier this year, one of the speakers, Michał Śledź, invited us to join the RTC.ON conference. It was organized by his company, Software Mansion, and was going to happen in Krakow on September 11-13, 2024.  A few days after returning

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October 11, 2024
Hector ZelayaComments Off on OpenAI’s Realtime API: AI Goes Multimodal

OpenAI’s Realtime API: AI Goes Multimodal

OpenAI’s new Realtime API represents a significant advancement in AI-powered communication, enabling speech-to-speech conversations with near-instantaneous processing time. The API delivers natural voice interactions through six distinct voice presets, integrating seamlessly with real-time applications. A few months ago, we showed you how to build an AI-powered WebRTC

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October 10, 2024
Hector ZelayaComments Off on How AI is Enhancing WebRTC Video Conferencing Applications

How AI is Enhancing WebRTC Video Conferencing Applications

As we continue to navigate the complexities of remote work and virtual interactions, the demand for seamless and engaging video conferencing experiences has never been greater. WebRTC has long been a key player in enabling real-time communication between participants, but recent advancements in Artificial Intelligence (AI) are

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Enhancing CX in Amazon Connect with Conversational Bots
August 16, 2024
Hector ZelayaComments Off on Enhancing CX in Amazon Connect with Conversational Bots Using Amazon Lex, Amazon Bedrock, and AWS Lambda

Enhancing CX in Amazon Connect with Conversational Bots Using Amazon Lex, Amazon Bedrock, and AWS Lambda

Generative AI and LLMs have proven to be essential tools when it comes to providing personalized and efficient self-service experiences in the contact center industry. Amazon Connect cloud contact center and customer service software, Amazon Lex AI chatbot, Amazon Bedrock generative AI, and AWS Lambda serverless compute

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