Hamza Nasir is a Senior WebRTC Developer on the WebRTC.ventures team currently working with Vonage on their Video API platform. He created a demo of an AI assistant named Sushi for use in video conferences, illustrating how you can create the pipeline between Vonage Video Live Captions and OpenAI. What can “Sushi”,
In a previous post, Why You Need Agent Routing in your WebRTC Application, we defined superior agent routing as pairing users quickly and efficiently with the right customer support agent, one that is able to provide the assistance they need to solve their problem. It’s a game
With NLX.ai, you can create surprisingly complex conversational intelligence bots. The Conversations By NLX SaaS platform uses Generative AI and Large Language Models to turn customer interactions into personalized self-service experiences that can be tracked and analyzed. You can create these bots with no code and easily
On November 9, 2023, Robert Strobl, CEO and Founder of Digital Samba, joined host Arin Sime on WebRTC Live to explore implementing gold standard privacy and security for video applications. From the EU’s General Data Protection Regulation (GDPR), to HIPAA in the US and PIPEDA in Canada, to
