WebRTC Live #33 – “Contact Center Quality & callstats Update,” Varun Singh, callstats.io

On September 19th, WebRTC.ventures produced Episode #33 of WebRTC Live! Formerly known as WebRTC Standards, WebRTC Live is a webinar series about the latest use cases and technical updates to the popular coding standard for live video.

For this episode, we were joined by guest Varun Singh, PhD, Founder and CEO at callstats.io. Varun discusses the latest on WebRTC call quality, updates us on callstats.io’s work, and previews his upcoming IIT RTC Conference talk, “How and why quality impacts productivity in a contact center.”

Check out Episode #33:

WebRTC Live #33 – “Contact Center Quality & callstats Update,” Varun Singh, callstats.io

The next episode of WebRTC Live will premiere on Crowdcast on Thursday, October 3rd, 2019 at 12:00pm Eastern Time (US). Our featured guest is Kyle Bank, Vice President of Sales Operation & Strategy with Phenix Real Time Solutions, who will join us for a use case discussion about low latency data use cases, specifically trivia and gaming with WebRTC. Kyle will share some of what Phenix Real Time Solutions has learned working in this area, as part of previewing his talk at the upcoming IIT RTC Conference in Chicago. Click here to register for the webinar!

Never miss an episode of WebRTC Live! Follow us on Crowdcast and watch past episodes on YouTube and on our blog. Using the form in the right sidebar, join our mailing list to be the first to know about upcoming WebRTC Live episodes and the latest news in WebRTC!

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