The KrankyGeek team has done it again! They’ve put together another great event filled with WebRTC content. This time KrankyGeek was held in São Paulo Brazil, and our team at WebRTC.ventures was proud to sponsor the event as well as have one of our own (Germán Goldenstein)
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important questions to answer as you consider any sort of customer contact strategy involving text or video chat. Last week, my business partner David Alfaro attended the TADSummit in