Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important questions to answer as you consider any sort of customer contact strategy involving text or video chat. Last week, my business partner David Alfaro attended the TADSummit in
Blog Post Categories:
- Amazon Chime SDK
- Artificial Intelligence/Machine Learning
- Broadcasting
- CPaaS
- Daily
- DevOps
- Education
- Events
- Gaming
- General
- Jobs
- Managed Services
- Medical
- Real Time Weekly
- Showcase
- Story of success
- survey
- TADHack
- Technical
- Telehealth
- Testing
- The WebRTC.ventures Blog
- Thoughts
- UI/UX
- Video Conferencing
- Vonage
- WebRTC Architecture
- WebRTC Live