There’s more on the line with a healthcare application, so solid user experience (UX) design is critical. Implementing good design upfront, considering use cases like rejoining a call, and building in preventative measures like pre-call tests are all crucial for healthier and happier users. Twilio Programmable Video has many features that support thoughtful UX design in your telehealth application.
Fixing an existing WebRTC application is not as much fun as building a new one, but it’s often necessary. Our team typically employs a combination of four fixes: re-architecting the media server or choosing a new CPaaS, solving compounding bugs, re-architecting the application, and improving the UX and error handling.
Timely and adequate notifications in your WebRTC application are essential in delivering a quality user experience. Opportunities to shine or to fail abound, from simply letting someone know another wants to connect to technology issues such as cameras, microphones, and internet strength.
The following video is a presentation on UX and design patterns for WebRTC applications that I had the pleasure of giving at Google’s San Francisco office in September 2015 as part of the KrankyGeek WebRTC Live conference. It was a great event with many interesting speakers, and
