Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime – their free conference tool which touts “exceptional audio and video quality.” Google has started to roll out an enterprise version of Hangouts called Google Meet. And while
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro and I made a presentation at WebRTC Argentina which showed some simple examples of how you might combine a bot and live human support for telemedicine applications. You
Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s Signal conference sarcastically said this week, “it seems like every startup in San Francisco has to have a f’in bot strategy now!” WebRTC is all about connecting real