Tag Archive for: twilio

WebRTC Rising in the Enterprise

WebRTC Rising in the Enterprise

ArinSime, March 29, 2017, Events, amazon, bots, customer service, enterprise, twilio, webrtc, 0

WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...

WebRTC Apps – Only the Strongly Differentiated Survive

WebRTC Apps – Only the Strongly Differentiated Survive

ArinSime, March 24, 2017, Thoughts, agora, bots, broadcast, customer service, education, live support, startups, telehealth, tokbox, twilio, vidyo, voxbone, 0

Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...

Connecting Twilio Video with a Bot

Connecting Twilio Video with a Bot

ArinSime, July 20, 2016, Technical, bots, customer service, live support, presentations, telemedicine, tutorial, twilio, video chat, WebRTC Argentina, 0

I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...

Bots vs WebRTC: Who will win?

Bots vs WebRTC: Who will win?

ArinSime, May 26, 2016, Thoughts, artificial intelligence, bots, customer service, natural language understanding, twilio, 2

Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...

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