Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important questions to answer as you consider any sort of customer contact strategy involving text or video chat. Last week, my business partner David Alfaro attended the TADSummit in
WebRTC.ventures Apple Watch app wins TADHack award When you are having a heart attack, time is of the essence. You need to get to the hospital immediately in order to save your life. One of the biggest problems is that your chances of survival fall dramatically if