AWS autoscaling works well for stateless applications. And for the stateless components of VoIP and real-time systems like APIs and routing backends, AWS Auto Scaling groups (ASGs) and Amazon Elastic Container Service (ECS) do exactly what they’re designed to do. But stateful VoIP infrastructure components like FreeSWITCH
Earlier this month, our CTO Alberto Gonzalez and I descended upon Las Vegas for AWS re:Invent 2025. As an AWS Partner working daily with AWS services to build real-time voice, video, and AI systems, re:Invent is more than a conference for us. It’s a chance to validate
Real-time video communication applications face unique scalability challenges that can make or break the user experience. When thousands of users simultaneously join virtual classrooms, video conferences or other streaming video experiences, traditional autoscaling approaches often fall short. The key to managing predictable traffic spikes in WebRTC applications
In my last post, Building an AI Travel Agent with Symbl.ai’s Nebula LLM and Amazon Connect, I spoke about how the integration of Generative AI tools are transforming the landscape of call centers, virtual meetings, and many other businesses. I guided you through building an AI Travel
