The Evolution of Enterprise Video: Agent as a Service
The future of work isn’t just about automation—it’s about smarter collaboration. AVA Intellect approached WebRTC.ventures with a bold vision: to lead the AI meeting revolution by taking AI agents from passive tools to adaptive, configurable collaborative partners that integrate into existing meeting tools like Microsoft Teams or Zoom with very low latency.
WebRTC.ventures was selected as a strategic technology partner to help bring this ambitious vision to life. We built a complete ecosystem: the intelligent AI agent interacting in real-time, a robust platform infrastructure, and an intuitive user interface that brings it all together into a cohesive, enterprise-ready solution optimized for a seamless real-time communication experience.
WebRTC.ventures has been an invaluable partner in integrating AI-powered voice assistants with enterprise video conferencing platforms. Together, we worked to bridge real-time AI interactions with enterprise conferencing tools, ensuring seamless and intelligent collaboration. Their deep expertise in real-time communication helped accelerate AVA’s development, making it a powerful, enterprise-ready solution. Their commitment to innovation and technical excellence made them a key part of AVA’s journey.
Intelligent AI Agent Development
- Audio capture, transcription, and intelligent response generation for accurate audio transcription and generation of context-aware responses in real time, with very low latency.
- Enables multiple users to interact with a single AI agent, ideal for collaborative environments such as team meetings or group discussions.
- Supports multiple LLMs, allowing users to choose the best model for their specific needs.
- Integrates with both global and user-level knowledge bases to provide context-specific responses. Includes real-time web search capabilities to incorporate up-to-date external information.
- Personalized interactions based on user roles and preferences
- Customizable professions, personalities, voices and tools available for your own public or private agent.
- Designed to handle background tasks such as data processing, information retrieval, and contextual analysis in real-time.
Technical Infrastructure
- Built a robust, highly available and scalable technological foundation in AWS and Azure.
- Fully support multi-tenancy at a logical and physical level, including separation within the application’s databases, datastores and LLM selection.
- Implemented a secure infrastructure using well tested and reliable communication protocols.
- Kubernetes-first infrastructure to ensure flexibility and help manage containerized applications.
WebRTC Optimization
- Ensure cross-platform compatibility and a reliable streaming system with error handling and efficient reconnection.
- Optimize audio streaming performance by using WebRTC, the same technology behind popular video conferencing platforms like Microsoft Teams and Google Meet.
- Developed efficient media capture and relay services using industry-standard protocols (SRTP, RTCP) and APIs, ensuring scalability and flexibility.
UI/UX Design
- Created a consistent design system adaptable to Teams’ interface while preserving AVA’s visual identity and user experience.
- Created an intuitive interface with clear navigation, tooltips, and progressive disclosure—surfacing features as users grow.
- Established a shared design library and style guide ensured consistent brand elements—fonts, color palettes, and iconography—across the entire user journey.
Tech Stack
- OpenAI and many other modern LLM models
- DeepGram, ElevenLabs, Cartesia and many other modern STT and TTS APIs
- Azure Communication Services
- Azure Kubernetes Service (AKS)
- Amazon Elastic Kubernetes Service (EKS)
- Amazon S3
- NodeJS
- Next.js
- Python
- PostgreSQL
- Redis
- FFMPEG
- Grafana
- Microsoft Teams API
- Zoom API
Let's turn your project into another story of success.
Client:
Type of Application:
AI-Powered virtual assistants that seamlessly integrate across enterprise ecosystems, white-label ready.
How We Helped:
In collaboration with the AVA team, WebRTC.ventures integrated fully interactive, LLM-powered Virtual Agents into multiple video conferencing platforms, including Microsoft Teams, Zoom, and Google Meet. These Virtual Agents engage like real colleagues and, through integration with multi-agent platforms, can autonomously execute tasks and connect seamlessly within the broader AI ecosystem.
Project Components:
- Intelligent, Platform-Agnostic AI Agent – A real-time AI assistant that collaborates seamlessly like a true colleague.
- Scalable AI Infrastructure – A robust backend built for seamless integrations, multi-agent coordination, and enterprise scalability.
- API-First, Multi-Tenant SaaS Platform – Designed for effortless integration and white-label customization.
- Intuitive User Interface – Empowers organizations to deploy, manage, and customize AI agents across their enterprise ecosystem.
WebRTC Services
WebRTC.ventures is one of the few agencies in the world dedicated to WebRTC development. This dedication and experience is why so many people trust us to help bring live video application dreams to life.
Let’s convert your idea into another story of success!