Real-time video communication applications face unique scalability challenges that can make or break the user experience. When thousands of users simultaneously join virtual classrooms, video conferences or other streaming video experiences, traditional autoscaling approaches often fall short. The key to managing predictable traffic spikes in WebRTC applications
The era of clunky, keypad-driven legacy IVR customer service systems that have long frustrated users is finally over. The future of Interactive Voice Response is truly conversational, and it’s ready for prime time. That’s why Deepgram’s State of Voice AI 2025 report says 84% of business leaders
Ensuring optimal Voice AI agent performance is a critical challenge for businesses deploying conversational AI. Poor voice bot interactions can lead to customer frustration, increased support costs, and lost revenue opportunities. From refining bot behavior to perfecting speech recognition and ensuring relevant responses, the journey to continuous
Since Zoom adopted WebRTC, we’ve been closely monitoring their developer platform evolution. Zoom’s WebRTC-powered Video SDK is a powerful addition to the CPaaS landscape, offering rapid integration, robust performance, and a wide array of features for custom video solutions. At their 2025 Developer Summit, Zoom unveiled significant
