I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center. In this blog post,
The launch of ChatGPT in November 2022 certainly brought conversational AI to the limelight and attention by the masses. It is no surprise, though, that communication tech companies like Vonage were already well ahead of the game developing conversational AI platforms to handle complex interactions between businesses
AI and machine learning can bring numerous advantages to your WebRTC application, enhancing its capabilities and user experience. Here are some ways AI can benefit your WebRTC application. Speech Recognition AI-powered speech recognition can be integrated into your WebRTC application, enabling real-time transcription of audio streams during
This year, WebRTC.ventures had the pleasure to both sponsor and attend CommCon 2023. The CommCon conference is a premier open source media conference where you can learn about the latest in WebRTC and Open Media, network with industry experts, and enjoy four immersive days of community and
