Categories

  • AI
  • AWS / Amazon Chime SDK
  • Broadcasting
  • Contact Centers
  • CPaaS
  • Daily
  • DevOps
  • EdTech
  • Events
  • General
  • Jobs
  • LiveKit
  • Managed Services
  • Mobile
  • Open Source
  • Real Time Weekly
  • SignalWire
  • Story of success
  • Symbl.ai
  • Technical
  • Telehealth
  • Testing
  • The WebRTC.ventures Blog
  • Thoughts
  • UI/UX
  • Video Conferencing
  • Virtual Collaboration
  • Voice/Audio
  • Vonage
  • WebRTC Architecture
  • WebRTC Live
WebRTC.ventures
WebRTC.ventures
  • WebRTC Services
    • Assess
    • Build
    • Integrate
    • Test
    • Manage
    • Video Call Starter Kit
    • Combine the Power of WebRTC and AI
    • Conectara, powered by Amazon Connect
  • Our Partners
    • AWS Partner Network (APN)
    • Amazon Chime SDK
    • Daily
    • LiveKit
    • SignalWire
    • Vonage
    • Other Tech
  • Stories of Success
  • WebRTC Live
  • Blog
  • About Us
    • Team
    • Blog
    • Jobs
    • WebRTC.ventures Training Program
  • Contact Us
WebRTC.ventures
  • WebRTC Services
    • Assess
    • Build
    • Integrate
    • Test
    • Manage
    • Video Call Starter Kit
    • Combine the Power of WebRTC and AI
    • Conectara, powered by Amazon Connect
  • Our Partners
    • AWS Partner Network (APN)
    • Amazon Chime SDK
    • Daily
    • LiveKit
    • SignalWire
    • Vonage
    • Other Tech
  • Stories of Success
  • WebRTC Live
  • Blog
  • About Us
    • Team
    • Blog
    • Jobs
    • WebRTC.ventures Training Program
  • Contact Us

Technical.

HomecategoryTechnicalPage 6
September 30, 2024
Fahad MahmoodComments Off on Building a Custom Post-Call Analysis Solution with AWS AI Services

Building a Custom Post-Call Analysis Solution with AWS AI Services

Systematically transcribing, summarizing, and analyzing contact center calls reveals critical data. This information can be used to improve efficiency, enhance the customer journey, uncover business trends, ensure compliance, and much more. With AI and ML, there’s no reason for contact centers to operate ‘in the dark.’ To

Read More +
WebRTC A Standard, a Technology, and a Developer Ecosystem
July 11, 2024
Hector ZelayaComments Off on WebRTC: A Standard, a Technology, and a Developer Ecosystem

WebRTC: A Standard, a Technology, and a Developer Ecosystem

Real-time communication has become an essential part of the way we interact with each other over the internet. From video calls and live streaming to interactive gaming and instant messaging, we are constantly relying on reliable and instantaneous exchanges of information. Enter WebRTC: a transformative technology standard

Read More +
How to Build a Custom Integration to External Telephony for your CPaaS-based WebRTC App
April 12, 2024
Hector ZelayaComments Off on How to Build a Custom Integration to External Telephony for your CPaaS-based WebRTC App

How to Build a Custom Integration to External Telephony for your CPaaS-based WebRTC App

The seamless browser to browser real-time audio and video communication that WebRTC enables is supported by a complex infrastructure. Things like signaling, NAT traversal and codec optimization can be difficult to maintain by the average development team unfamiliar with the intricacies of the WebRTC stack. CPaaS providers

Read More +
Adding Call Stats to Voicebot Flows
April 5, 2024
Alfred GonzalezComments Off on Adding Call Stats to Voicebot Flows

Adding Call Stats to Voicebot Flows

In a previous post, Evaluating and Improving Voicebot Flows with Call Stats, we introduced this vital health check for the continuous improvement of voicebot performance. Call statistics gauge bot effectiveness and identify bottlenecks and potential flow disruptions in AI agent workflows. Adding call stats to voicebot flows

Read More +
Prev + 1 … 5 6 7 … 50 Next +

Recent Blog Posts

  • Zoom Developer Summit 2025 RTMS, Vision-Based RAG, Secure CX & Next-Gen Dev Tools
    Zoom Developer Summit 2025: RTMS, Vision-Based RAG, Secure CX & Next-Gen Dev Tools
  • Our Clients Succeed: AVA Intellect, Built with WebRTC.ventures, Acquired by Wowza
    Our Clients Succeed: AVA Intellect, Built with WebRTC.ventures, Acquired by Wowza
  • Reducing Voice Agent Latency with Parallel SLMs and LLMs
  • Technical and UX Approaches for Integrating Voice AI into WebRTC Apps
    Watch WebRTC Live #103: Technical and UX Approaches for Integrating Voice AI into WebRTC Apps
Make your app smarter. Request a free AI evaluation.
Video Call Starter Kit Powered by the Amazon Chime SDK
Conectara, modernizing contact center operations, powered by Amazon Connect.
  • Assess
  • Build
  • Integrate
  • Test
  • Deploy & Manage
We’re one of the few agencies in the world dedicated to WebRTC development. This dedication and experience is why so many people trust us to help bring live video application dreams to life.

Let's get started!

Contact us today
info@webrtc.ventures

Join our mailing list!

© 2023 WebRTC.ventures, an AgilityFeat company / Privacy Policy