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Contact Centers.

HomecategoryContact CentersPage 8
October 17, 2022
ArinSimeComments Off on Going Multimodal – The Intersection of Voice and Video (Part 1)

Going Multimodal – The Intersection of Voice and Video (Part 1)

At Voice22, there was a lot of agreement that the interface of the future is Voice. And, that Voice may be some form of Synthetic Voice and Conversational AI. In the first of a two-part post, Arin starts with background and definitions and then summarizes some learnings and companies he met at the conference.

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