Categories

  • AI
  • AWS / Amazon Chime SDK
  • Broadcasting
  • Contact Centers
  • CPaaS
  • Daily
  • DevOps
  • EdTech
  • Events
  • General
  • Jobs
  • LiveKit
  • Managed Services
  • Mobile
  • Open Source
  • Real Time Weekly
  • SignalWire
  • Story of success
  • Symbl.ai
  • Technical
  • Telehealth
  • Testing
  • The WebRTC.ventures Blog
  • Thoughts
  • UI/UX
  • Video Conferencing
  • Virtual Collaboration
  • Voice/Audio
  • Vonage
  • WebRTC Architecture
  • WebRTC Live
WebRTC.ventures
WebRTC.ventures
  • WebRTC Services
    • Assess
    • Build
    • Integrate
    • Test
    • Manage
    • Video Call Starter Kit
    • Combine the Power of WebRTC and AI
    • Conectara, powered by Amazon Connect
  • Our Partners
    • AWS Partner Network (APN)
    • Amazon Chime SDK
    • Daily
    • LiveKit
    • SignalWire
    • Vonage
    • Other Tech
  • Stories of Success
  • WebRTC Live
  • Blog
  • About Us
    • Team
    • Blog
    • Jobs
    • WebRTC.ventures Training Program
  • Contact Us
WebRTC.ventures
  • WebRTC Services
    • Assess
    • Build
    • Integrate
    • Test
    • Manage
    • Video Call Starter Kit
    • Combine the Power of WebRTC and AI
    • Conectara, powered by Amazon Connect
  • Our Partners
    • AWS Partner Network (APN)
    • Amazon Chime SDK
    • Daily
    • LiveKit
    • SignalWire
    • Vonage
    • Other Tech
  • Stories of Success
  • WebRTC Live
  • Blog
  • About Us
    • Team
    • Blog
    • Jobs
    • WebRTC.ventures Training Program
  • Contact Us

Contact Centers.

HomecategoryContact CentersPage 4
Exploring the Future Integrating Large Action Models with WebRTC
June 26, 2024
Alberto GonzalezComments Off on Integrating Large Action Models with WebRTC

Integrating Large Action Models with WebRTC

Last month I attended a remarkable WebRTC conference, JanusCon, which WebRTC.ventures also sponsored. I was fortunate as well to present a talk on integrating WebRTC with Large Action Models (LAMs). While “Large Action Models” is not yet an industry-wide term, it is generating interest from AI startups

Read More +
Four Types of Voice-Based WebRTC Applications
June 20, 2024
ArinSimeComments Off on Four Types of Voice-Based WebRTC Applications

Four Types of Voice-Based WebRTC Applications

If there’s a single theme on the WebRTC.ventures blog, it’s that WebRTC is about much more than just video. While most applications we develop include a video component, the audio and data channels of WebRTC can be used independently of the video channels. In this post, I

Read More +
Call Insights with Meta Llama 3 & Amazon Bedrock
June 14, 2024
Jen OppenheimerComments Off on Call Insights with Meta Llama 3 & Amazon Bedrock (WebRTC Tips by WebRTC.ventures)

Call Insights with Meta Llama 3 & Amazon Bedrock (WebRTC Tips by WebRTC.ventures)

Imagine turning hours of call transcripts into concise summaries with just a few lines of code, all without provisioning any servers. In this “WebRTC Tips” video, our WebRTC Developer Advocate, Hector Zelaya, demonstrates how to leverage AWS Lambda to build a serverless process that reads call transcript

Read More +
Enhanced CX for Contact Centers with GenAI and WebRTC
June 5, 2024
Hector ZelayaComments Off on Enhanced CX for Contact Centers with GenAI and WebRTC

Enhanced CX for Contact Centers with GenAI and WebRTC

The integration of Generative AI (GenAI) and WebRTC has the potential to revolutionize the way businesses operate, particularly in contact centers. GenAI’s ability to generate content and perform actions based on given instructions is opening new frontiers across various industries. When combined with the real-time communication capabilities

Read More +
Prev + 1 … 3 4 5 … 8 Next +

Recent Blog Posts

  • WebRTC.ventures Acquires Peermetrics
    WebRTC.ventures Acquires Peermetrics
  • Building a Smart IVR Agent System with LiveKit Voice AI: Say Goodbye to “Press 1 for Sales”
  • How to Automate Voice AI Agent Testing & Evaluation with Coval
    How to Automate Voice AI Agent Testing & Evaluation with Coval
  • Zoom Developer Summit 2025 RTMS, Vision-Based RAG, Secure CX & Next-Gen Dev Tools
    Zoom Developer Summit 2025: RTMS, Vision-Based RAG, Secure CX & Next-Gen Dev Tools
Make your app smarter. Request a free AI evaluation.
Video Call Starter Kit Powered by the Amazon Chime SDK
Conectara, modernizing contact center operations, powered by Amazon Connect.
  • Assess
  • Build
  • Integrate
  • Test
  • Deploy & Manage
We’re one of the few agencies in the world dedicated to WebRTC development. This dedication and experience is why so many people trust us to help bring live video application dreams to life.

Let's get started!

Contact us today
info@webrtc.ventures

Join our mailing list!

© 2023 WebRTC.ventures, an AgilityFeat company / Privacy Policy