Media over QUIC is gaining momentum, AI in video is definitely here but not quite ready for real-time, and the WebRTC community continues to be vibrant. Those are just a few of my takeaways from the excellent RTC.ON conference that I attended in Krakow, Poland last week.
Earlier this month, I had the pleasure of attending the ClueCon developer conference in Chicago once again. ClueCon remains the go-to conference for professionals looking to influence the current RTC technologies. 2024 was no exception! It was an incredible experience, made even more special as we celebrated
Understanding the balance between bitrate and frame rate is crucial for optimizing video quality, performance, and network usage in WebRTC applications. Both of these factors significantly impact how media is transmitted and received over the network, influencing the user experience. Let’s define these terms, their relationship, and
Generative AI and LLMs have proven to be essential tools when it comes to providing personalized and efficient self-service experiences in the contact center industry. Amazon Connect cloud contact center and customer service software, Amazon Lex AI chatbot, Amazon Bedrock generative AI, and AWS Lambda serverless compute
