
An AI chatbot built on retrieval-augmented generation (RAG), where it answers by pulling from your own knowledge sources, is only as safe as the content it is allowed to retrieve. The failure happens when retrieval runs with no notion of who is asking: the agent searches the

Before switching video SDKs, upgrading to a new version or renewing a vendor contract, engineering leaders want to know how their call quality compares with competing products and where it falls short. WebRTC benchmarking answers that by running each video calling product through identical network limits, such

For the third year in a row, I had the pleasure of attending the RTC.ON conference where our company WebRTC.ventures was a sponsor. As usual, the panel was stacked with great talks and speakers. The topics ranged from AI, computer vision, voice, audio, telephony, broadcast and transport

WebRTC and SIP both carry live voice to an AI agent. Voice AI platforms list them side by side, so teams building an AI receptionist often expect to pick one or the other for connecting callers to the agent. In practice, each protocol serves a different way