The combination of WebRTC and Artificial Intelligence (AI) is enhancing customer service activities in contact centers across a wide range of industries. Hello, everyone. This is Fahad from WebRTC.ventures and I am back again to share my exciting WebRTC adventures! This time, I took my Vonage ship
This post will guide you through adding a virtual waiting room into your video application using Daily’s React Hooks library. While your participants are waiting to enter a private room, you can “show them into” a custom lobby where they will wait until the host accepts them into the meeting.
Part two of our overview of networking concepts for WebRTC covers signaling and media exchange. Topics include offer and answer mechanisms, traversing NATs using ICE candidates, independent messaging via Trickle ICE, DTLS security protocol, data transfer via RTS and SRTP, and more.
The process of putting together the infrastructure behind a WebRTC application is complex, involving multiple tasks to be completed with often limited resources. Automation reduces the time and efforts spent on provisioning and configuration, which in turn will allow more focus on the features that will set the solution apart from the others.