When a telehealth platform starts to grow, its video infrastructure either grows with it or becomes the thing that holds it back. That’s exactly the crossroads Sessions Health reached. Their HIPAA-compliant practice management platform for mental health professionals had outgrown its self-hosted Jitsi setup, hitting reliability issues
Critical environments like emergency response, industrial IoT, and public safety are systems of systems: communications, data, and operational technology are tightly coupled, and failures propagate fast. VoIP is core operational infrastructure. It’s a dependency that other critical operations assume will work under stress, during incidents, and across
Autoscaling is often treated as the gold standard for cloud efficiency. With a few lines of configuration, you can tune your infrastructure to match traffic in real-time, saving money while keeping your app solid under load. But with Real-Time Communication (RTC) apps, the rules change. Whether you’re
If your voice AI system can touch real systems or trigger actions with business consequences, your approach to AI agent tool calling security matters. When voice AI agents can modify customer data, trigger escalations, update ticketing systems, or execute workflows—especially for customer service in regulated industries like
