Many WebRTC applications struggle with outdated or inappropriate media server infrastructure, limiting their ability to scale effectively and support powerful AI features.
Alfred Gonzalez, Senior WebRTC Engineer at WebRTC.ventures, walks us through the considerations, options, and steps to successfully migrate to another media server. He’ll then show how this rearchitecting opens the door to implement AI-powered voice assistants using STT, TTS, and LLM services to intelligently handle inbound customer calls.
Alfred will also demonstrate how telephony agents can power outbound campaigns using the example of Conectara, a solution that combines Amazon Connect, AWS Lambda, and Amazon Bedrock to automate outreach campaigns such as proactive notifications, surveys, and data checks. Whether managing incoming calls or initiating outbound campaigns, modern voice AI agents are transforming how we interact with telephony networks.
The episode also features Arin Sime and Tsahi Level-Levi’s Monthly WebRTC Industry Chat. This month’s topic: Cloudflare is Making Big Waves in the WebRTC Space. Watch just this segment on YouTube.
Key insights and episode highlights to follow.
Watch Episode 106!
Up Next! WebRTC Live #107:
with Renan Dincer of Cloudflare
Wednesday, November 19 at 12:30 pm Eastern
